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I didnt get my "Precious Pro" diamonds

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bigbadbrat76
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Post time 2015-8-27 16:45:54 | Show all posts |Read mode
I didnt get my "Precious Pro" diamonds Reply:8| View:434

        I bought to see if i would receive the bonus pack for 30k extra diamonds for 1 time single recharge and didnt.

        Server: Niccolo(1049)
        Name: Brat
       
Proof of Transaction:
2015-08-26
League of Angels
Niccolo(1049)
30000 Diamonds
299.99
144059962961985
worldpay

        Proof i didnt get diamonds (hot events Precious pro):

 bigbadbrat76 Last edit in 2015-8-27 16:45:54

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bigbadbrat76
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 Author| Post time 2015-8-27 16:52:16 | Show all posts

I didnt get my "Precious Pro" diamonds

it would say collected if i had received them;
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 bigbadbrat76 Last edit in 2015-8-27 16:52:16

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freyafm
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Post time 2015-8-27 17:01:17 | Show all posts

I didnt get my "Precious Pro" diamonds

Hello bigdabbrat, I am sorry to tell you that you can collect from Precious Pro ONLY if you recharge DURING the event, not before, not after. As the description of  Precious Pro mentions only recharges during 27-28.08.2015 . There was no event when you recharged on 26th as your proof shows.
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 freyafm Last edit in 2015-8-27 17:01:17

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 Author| Post time 2015-8-27 17:09:06 | Show all posts

I didnt get my "Precious Pro" diamonds

reset is at 11pm (8/26/2015) my time, i made that purchase right after reset :l;
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 bigbadbrat76 Last edit in 2015-8-27 17:09:06

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 Author| Post time 2015-8-27 17:09:54 | Show all posts

I didnt get my "Precious Pro" diamonds

i waited thinking it was hot events lag and nothing ever happen
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 bigbadbrat76 Last edit in 2015-8-27 17:09:54

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freyafm
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Post time 2015-8-27 17:10:14 | Show all posts

I didnt get my "Precious Pro" diamonds

Ok I will have my supervisor check your recharge right now then
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 freyafm Last edit in 2015-8-27 17:10:14

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 Author| Post time 2015-8-27 17:11:56 | Show all posts

I didnt get my "Precious Pro" diamonds

Thank you;
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 bigbadbrat76 Last edit in 2015-8-27 17:11:56

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freyafm
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Post time 2015-8-27 17:17:20 | Show all posts

I didnt get my "Precious Pro" diamonds

I\'m back and your recharge was made at :  2015-08-26 10:33:53 server time.
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 freyafm Last edit in 2015-8-27 17:17:20

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