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LUCKY TREE

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romer
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Post time 2015-8-27 20:52:19 | Show all posts |Read mode
LUCKY TREE Reply:7| View:562
        IGN: ROMER
        SERVER: Ivrund (S77)-HKT/ UA8

        I would like to report the issue that i have bought totem chest in the lucky tree shop costing 1800 coins. I was able to open my inventory and seeing the item bought there. I click collect all when suddenly update comes. and i need to refresh my browser and when i found out my totem is not present.So i\'m questioning where did my totem chest item been? i want you to know that the server update affected it. pls. bring back the coins i have purchased and i will buy again the totem. pls. follow this issue. ty

 romer Last edit in 2015-8-27 20:52:19

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romer
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 Author| Post time 2015-8-27 20:54:00 | Show all posts

LUCKY TREE

I haven\'t seen the totem after opening it. i suspected that server update for the lost of my totem.
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 romer Last edit in 2015-8-27 20:54:00

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romer
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 Author| Post time 2015-8-28 01:06:44 | Show all posts

LUCKY TREE

i want moderator to follow my concern. i\'m so pissed of what happened to my totem chest after i purchased in lucky tree. the ticket support told me no history. wtf is this? i\'m not lying here. the server update cause to lost my totem
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 romer Last edit in 2015-8-28 01:06:44

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giuglea ion
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Post time 2015-8-28 02:44:02 | Show all posts

LUCKY TREE


That  item = totem will never show in inventory try to the totem section if you are level 61 .
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 giuglea ion Last edit in 2015-8-28 02:44:02

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 Author| Post time 2015-8-28 09:18:01 | Show all posts

LUCKY TREE

Reply 3# giuglea ion
        that was a totem chest first. when i collected it the version update occurs and then my browser will refresh after that my totem is gone. i never seen it in totem section. pls. check my acct there. IGN : ROMER ;or Ivrund (S77)-HKT/ UA8 I\'m using fb LOA.
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 romer Last edit in 2015-8-28 09:18:01

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giuglea ion
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Post time 2015-8-28 18:02:48 | Show all posts

LUCKY TREE


if you bought the item and then the upgrade occured then yes there is a very high chance that you lost the item , because the system when it does the upgrades it goes back with 2-3 minutes or so , so everything you did 2-3 minutes before the update will be lost .; If you ask me where i know is from other games that i played and that is the case for every game online .; So make a ticket here to support , because i think this problem should be addressed as support and not bug .; After you make the ticket ask a moderator to send a ticket to GTA with all your data so they can check the time the update was on your server and everything you bought with 5 minutes before the upgrade and there it will show the reversal when the upgrade occured . So provide all information as your server , time it happened the bug etc etc .; By sending all the proper data and waiting for the weekend to end you should then have your answer .; Hope that clears things for you .
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 giuglea ion Last edit in 2015-8-28 18:02:48

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patsfanou812
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Post time 2015-8-29 11:39:00 | Show all posts

LUCKY TREE

        they need to stop doing forced refreshes for updates,would it kill them to; tell us update coming in 30 minutes

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 patsfanou812 Last edit in 2015-8-29 11:39:00

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