North America Forum

 Forgot password?
 立即注册
Search

View: 453| Reply: 15

Tickets

[Copy link]

6

Threads

42

Posts

0

Credits

User

Rank: 1

Credits
0
mystndreams
User
Posts:42
Joined 2015-8-11
Last Visited 2015-12-18
Post time 2015-8-28 21:44:34 | Show all posts |Read mode
Tickets Reply:15| View:453

 mystndreams Last edit in 2015-8-28 21:44:34

 Support

Report
Default Signature
Reply

Use magic Report

4

Threads

296

Posts

0

Credits

User

Rank: 1

Credits
0
alcheon
User
Posts:296
Joined 2015-4-13
Last Visited 2016-09-28
Post time 2015-8-29 02:35:47 | Show all posts

Tickets

hi are all this failed purchases without moeny deducted?

And also if you submitted a ticket please link this image link to them
Floor reply (0)

 alcheon Last edit in 2015-8-29 02:35:47

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

6

Threads

42

Posts

0

Credits

User

Rank: 1

Credits
0
mystndreams
User
Posts:42
Joined 2015-8-11
Last Visited 2015-12-18
 Author| Post time 2015-8-29 06:32:31 | Show all posts

Tickets

Reply 1# alcheon
The money was deducted, I did attach tickets, in fact it was double and triple charged a couple times. Support said to upload and attach a link, I did. They said to contact iTunes for refunds, I did and they investigated and fixed that part and your support person originally said they\'d issue me diamonds and I assume rewards since I lost a lot-especially during the double diamonds. I feel as much as I spend that it should be fixed. Even though iTunes refunded all the money, I did put it back into the game. Just not the doubles. But that doesn\'t get me back the things I didn\'t get. The double diamonds, the rewards and astral child. I did the special 10 card draw 5 dang times to try to get her! I got her and it wouldn\'t let me claim, it froze and never credited! I\'ve bought a lot and never had any problems except during this period of time. I don\'t know if you were upgrading or what but it cost me so much. I really love the game but I feel I shouldn\'t be jerked around so much. All I wanted is not to have the extra charges and to get my double diamonds and all the rewards.
Floor reply (0)

 mystndreams Last edit in 2015-8-29 06:32:31

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

6

Threads

42

Posts

0

Credits

User

Rank: 1

Credits
0
mystndreams
User
Posts:42
Joined 2015-8-11
Last Visited 2015-12-18
 Author| Post time 2015-8-29 07:11:59 | Show all posts

Tickets

        http://imgur.com/a/VPvnK
        It\'s here, it\'s 51 tickets. Maybe you\'ll understand after seeing this

Floor reply (0)

 mystndreams Last edit in 2015-8-29 07:11:59

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

6

Threads

42

Posts

0

Credits

User

Rank: 1

Credits
0
mystndreams
User
Posts:42
Joined 2015-8-11
Last Visited 2015-12-18
 Author| Post time 2015-8-29 07:12:51 | Show all posts

Tickets


;;League of Angels tickets;;;;
Floor reply (0)

 mystndreams Last edit in 2015-8-29 07:12:51

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

6

Threads

42

Posts

0

Credits

User

Rank: 1

Credits
0
mystndreams
User
Posts:42
Joined 2015-8-11
Last Visited 2015-12-18
 Author| Post time 2015-8-29 07:22:07 | Show all posts

Tickets

Floor reply (0)

 mystndreams Last edit in 2015-8-29 07:22:07

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

6

Threads

42

Posts

0

Credits

User

Rank: 1

Credits
0
mystndreams
User
Posts:42
Joined 2015-8-11
Last Visited 2015-12-18
 Author| Post time 2015-8-29 21:12:36 | Show all posts

Tickets

Reply 1# alcheon
        Of course I was charged, some being multiple times. The first support person told me to contact iTunes for refunds(did that) and said when I submitted my receipts she would refund some diamonds and I assume rewards. I have spent thousands on purpose before and after this incident. I\'m upset I lost my double diamonds and rewards, especially after doing the divine 10 card draw so many times to get Astral girl than it froze and I had to reboot...so it didn\'t give it to me either. I\'m not trying to be difficult or anything but I do feel cheated and really with what I\'ve spent and continue to spend on me and both my boys on this game, I don\'t think expecting you to fix this in a satisfactory manner for me instead of continuing to bounce me around and drag your feet.;
        http://imgur.com/a/VPvnK
Floor reply (0)

 mystndreams Last edit in 2015-8-29 21:12:36

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

176

Threads

3360

Posts

0

Credits

超级版主

Rank: 8Rank: 8

Credits
0
ezy*
Super moderator
Posts:3360
Joined 2015-4-29
Last Visited 2018-05-11
Post time 2015-8-31 15:01:22 | Show all posts

Tickets

Hi, sorry for the inconvenience, could you please let me know your IGN and server?
Floor reply (0)

 ezy* Last edit in 2015-8-31 15:01:22

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

6

Threads

42

Posts

0

Credits

User

Rank: 1

Credits
0
mystndreams
User
Posts:42
Joined 2015-8-11
Last Visited 2015-12-18
 Author| Post time 2015-9-1 03:45:42 | Show all posts

Tickets

Reply 7# ezy*
        S85 Polynoe
        Mystndreams
        Ofmystndreams@aol.com

Floor reply (0)

 mystndreams Last edit in 2015-9-1 03:45:42

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

6

Threads

42

Posts

0

Credits

User

Rank: 1

Credits
0
mystndreams
User
Posts:42
Joined 2015-8-11
Last Visited 2015-12-18
 Author| Post time 2015-9-1 10:36:13 | Show all posts

Tickets

Reply 7# ezy*
I\'m taking pictures of all the requests here and on the game customer support page. I plan to turn them in to iTunes and a legal representative. I am tired of submitting the information repeatedly and waiting. The asking again only to be told to submit the same things I\'ve already submitted! You have no customer service number and I paid for a lot that I never got. I\'ve been double and some triple charges and didn\'t even get the diamonds and rewards!
Floor reply (0)

 mystndreams Last edit in 2015-9-1 10:36:13

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Register Now

Points Rules

小黑屋|community.gtarcade.com

2018-5-22 08:43 GMT+8 , Processed in 0.088511 second(s), 52 queries .

Powered by Discuz! X3.2

© 2001-2013 Comsenz Inc.

To Top Return to the list