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gil huppert
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Post time 2015-8-29 23:00:55 | Show all posts |Read mode
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        I don\'t have a screen shot to show this, and you\'ve blocked out the final rankings.  IGN  = Eloueen server  = 464

        Yesterday before reset I checked and I was qualified for the tournament, I think my number was 68th place.; Today I show as not in top 100.

        This happened last time around, but at least then there were the Group stage rankings available as proof.; I don\'t know why you\'ve locked that feature out.

        Last time I was stuck at #88 because after the fix, I couldn\'t attack anyone.; That was never compensated.

        Please fix this event.; As it is there\'s no way I\'d be willing to try and compete next time.; It is clearly broken.; I am due compensation from the previous event, and again for this one.; I\'m sure you\'ve messed up on many others this time around and they just haven\'t figured it out yet.

 gil huppert Last edit in 2015-8-29 23:00:55

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reini sora
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Post time 2015-8-29 23:12:02 | Show all posts

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Here, this might help you in your cause.
       
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 reini sora Last edit in 2015-8-29 23:12:02

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 Author| Post time 2015-8-29 23:34:11 | Show all posts

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Reply 1# reini sora
Thank you very much.; I didn\'t grab that last night. I just figured out that they mis-programmed the group stage rank button so that you have to click outside of it to get it to pop up.; I have an appropriate screen shot as well.;
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 gil huppert Last edit in 2015-8-29 23:34:11

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nγχ
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Post time 2015-8-30 00:45:49 | Show all posts

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        Hi Gil

        I have curated a report for you about this. Due to it being the weekend we probably won\'t hear back till Monday but will keep you updated on what they say. Sorry about this I know how frustrating this is.

        Thanks nγχ
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 nγχ Last edit in 2015-8-30 00:45:49

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bateriss
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Post time 2015-8-30 09:20:38 | Show all posts

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        Hi Gtarcade team,
       
I was ranked 14nd in the tournament when the event finished.
And now when i look at the rankings, I am not in top 100.
Please have a look at the accompanied screenshot.

        IGN = tufy
        server = Gremory444

       
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 bateriss Last edit in 2015-8-30 09:20:38

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ergun.ozturk
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Post time 2015-8-30 09:34:39 | Show all posts

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                        Hi ,                               
I was ranked 20nd in the tournament when the event finished.
And now when i look at the rankings, I am not in top 100.
Please have a look at the accompanied screenshot.                               
                                IGN = RhinODragoN                                server = Gremory444       

       
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 ergun.ozturk Last edit in 2015-8-30 09:34:39

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 Author| Post time 2015-8-30 11:22:54 | Show all posts

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        Reply 3# nγχ
Thank you Nyx.; I know that for whatever reason GTA doesn\'t think it\'s worth having a Dev on call during the weekend, so I wasn\'t expecting this to be fixed before the event ends.

        I will be expecting compensation.; I also had the same thing happen the previous tournament, and never received any.; This time I think I won\'t even get to compete at all.; As you probably know, it\'s nearly impossible to get into one of these events without spending some diamonds.; In both cases I know I spent over 5K diamonds, probably closer to 10K.; I expect that back at a very minimum.; I also would expect some sort of compensation for the time/aggravation and missing Marks and other items lost because of not competing.;

        I had also posted on this the previous time, and put in support tickets.; The new support ticket doesn\'t seem to do anything but constantly ask for more information.
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 gil huppert Last edit in 2015-8-30 11:22:54

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Post time 2015-8-30 12:53:37 | Show all posts

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Reply 5# ergun.ozturk
Hi ergun, I will make a report for you...this just looks wrong. I hope they can compensate you somehow.
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 freyafm Last edit in 2015-8-30 12:53:37

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Post time 2015-8-30 13:02:03 | Show all posts

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Reply 4# bateriss
Hi baetriss, I have made a report for you also. Too many players having this issue. They will have to solve this somehow.
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 freyafm Last edit in 2015-8-30 13:02:03

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 Author| Post time 2015-8-31 09:15:51 | Show all posts

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This isn\'t the first tournament that had the bug.; The last one did too but it happened during the week and they applied some emergency patch, which didn\'t actually work.
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 gil huppert Last edit in 2015-8-31 09:15:51

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