Didnt get silver ticket twice

biotechresearchinc

server 935 ign deathlock; twice i crapped out of my silver tickets. ;If you can please see if they are going to give me my missing silvers certificates or if I need to do a froced charge back. ;I paid way to much for these.

whynot7676

not that i know but why isnt those lock one glowing like the rest maybe its not the right capsule? both 10 arent glowing like the rest

biotechresearchinc

Are you looking at the picture, the bottom one has 3 locked in place itself. ;The top has 2 locked in, but no matter what if you look the 4 pieces required for the certificate are there. The certificate requires a 10,10,6,3; both times it is in the window.  You are not required to lock down all 4 to collect, you should see from the 8 golds that I probably have a clue what Im doing.  Anyway if any devs or mods on please forward this for them to correct.

nγχ

        Hi Deathlock,

        I\'m so sorry about this. Will make a report for you and ask the Devs to send you the missing tickets.
        It make take a few days as they are still out for the weekend but will keep you posted.

        Thanks nγχ

kpgmaestro

You made mistake by locking last 10, thats probably orange reward that is the same value (10) as purple (10).Last 10 isnt glowing soo its not purple egg value, hence you didnt get silver ticket combo.

blazing star

        Always look at what your Rewards are, and if any are the same Amount, for different Colors, best pay very close attention! Orange Egg has a Drop Possibility of a 10 for Coins, which I\'m sure is where the Error came in on your 1st Screenshot, since it is not glowing like the others.
       

rufus

^what they said, if you scroll your mouse over prize preview, it should list both your orange and purple as being 10 coins

whynot7676

Reply 3# nγχ
funny mod doesnt know how the event work

whynot7676

Reply 2# biotechresearchinc
all that mean you never ran into the different color number; or you complain and they gave you the ticket if though you clearly didnt get it from your own screen shot

whynot7676

let us know if you get those ticket i be sure to lock my number up even if its not glowing must be a reason for it to glow