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Precious Pro Not Working

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lady rose
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Post time 2015-8-31 07:57:28 | Show all posts |Read mode
Precious Pro Not Working Reply:16| View:502
        In regards to my support ticket.. i submitted the two individual transactions i did NOT receive the precious from.
        You can check my Diamond History to verify...
        Here are the screen shot to show you what i am getting after multiple refreshes...

       

       

        thank you for your time and attention in this matter

 lady rose Last edit in 2015-8-31 07:57:28

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sylvanas
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Post time 2015-8-31 10:27:02 | Show all posts

Precious Pro Not Working

They\'ll need your server to be able to check, the mods here don\'t have access to the ticket system so they have to file a separate report.
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 sylvanas Last edit in 2015-8-31 10:27:02

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forrest.halliburto...
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Post time 2015-8-31 11:04:22 | Show all posts

Precious Pro Not Working

        Yes, that is separate system so need to include all info needed in here. hope that helps
        IGN-LadyRose
        Server #?
        amounts in question?
        and trans ID\'s to verify
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 forrest.halliburto... Last edit in 2015-8-31 11:04:22

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lady rose
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 Author| Post time 2015-8-31 22:18:34 | Show all posts

Precious Pro Not Working

        i posted this link in my support ticket so they could refer to my screenshots... the transaction ids and all pertinent info is listed there... not on a public forum
        thank you
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 lady rose Last edit in 2015-8-31 22:18:34

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neolitz1230
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Post time 2015-8-31 23:08:07 | Show all posts

Precious Pro Not Working


        You might want to include your Single Recharge Reward SS/Payment history/Transaction id.
        because right now there\'s no proof of your recharges
       

        and no, mod can\'t check your recharge history, they will need screenshot.
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 neolitz1230 Last edit in 2015-8-31 23:08:07

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giuglea ion
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Post time 2015-8-31 23:16:20 | Show all posts

Precious Pro Not Working


You should really check your pictures , the place where you can see the server  is covered so good luck getting your problem solved if you don\'t provide your server number .  Also if you keep up this and don\'t provide all the info i don\'t think they can help you at all .
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 giuglea ion Last edit in 2015-8-31 23:16:20

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ςilverᚺorn
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Post time 2015-9-1 00:58:39 | Show all posts

Precious Pro Not Working

        Dear player, as everyone mention above, we FM do not have access to ticket system. You will have to re-provide all information required which is IGN, Server, And Platform. For recharge problem please provide Transaction ID so we can check it. Do not worry, as long as your recharge is successful and have not collect precious, your precious will will be given later.

        Have a good day.
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 ςilverᚺorn Last edit in 2015-9-1 00:58:39

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lady rose
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 Author| Post time 2015-9-1 10:08:12 | Show all posts

Precious Pro Not Working

        you want me to put ALL the info here that i put in the support ticket?; i can do that but i dont know how secure these posts are?

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 lady rose Last edit in 2015-9-1 10:08:12

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lady rose
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 Author| Post time 2015-9-1 10:32:10 | Show all posts

Precious Pro Not Working

        i dont feel comfortable posting all my personal information for the entire world to see but right here goes....
        LadyRose lvl 68 hunter
        server 428 Vulpecula
        played thru facebook
        transaction details as follows:
        #1:
       
                                        Payment Details                               
Item:
                                        Diamonds                               
Date:
                                        Friday, August 28, 2015 at 7:33am                               
Payment ID:
                                        817581915023337                               
App:
                                        League of Angels                               
Purchased With:
                                        Paypal                               
Total:
                                        $40.00;USD                               
#2:
       
                                        Payment Details                               
Item:
                                        Diamonds                               
Date:
                                        Sunday, August 30, 2015 at 5:21pm                               
Payment ID:
                                        808865622561634                               
App:
                                        League of Angels                               
Purchased With:
                                        Paypal                               
Total:
                                        $40.00;USD                               
....
        if you want the transaction ids from paypal i can provide those as well.. thank you


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 lady rose Last edit in 2015-9-1 10:32:10

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ƦespecϮed Ϝlea
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Post time 2015-9-1 12:20:02 | Show all posts

Precious Pro Not Working

        I have reported thiis for you. I know you are concerned about your information and apologize that it has to be here. But I assure you that no one can do anything with this info. Thanks and I\'ll keep you updated as soon as I find something out.

        -Flea
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 ƦespecϮed Ϝlea Last edit in 2015-9-1 12:20:02

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