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artschooled101
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Post time 2015-9-1 08:56:29 | Show all posts |Read mode
Payment not working Reply:5| View:173
I just made a payment for 2000 diamonds and it says that it took the money off my card but the purchase doesn\'t show up in payment history and my profile hasn\'t been given the diamonds i paid for. i did a recharge right before this one and it worked but this one is having problems. i wouldn\'t mind if it hadn\'t taken the money off the card but it has so i\'d like to know if it\'s just taking a while or if something went wrong.

 artschooled101 Last edit in 2015-9-1 08:56:29

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forrest.halliburto...
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Post time 2015-9-1 09:18:32 | Show all posts

Payment not working

need to include IGN, server# and trans iD, sometimes it delays up to a couple hours, if still says processing after that, then probably didn\'t go all the way thru
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 forrest.halliburto... Last edit in 2015-9-1 09:18:32

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artschooled101
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 Author| Post time 2015-9-1 09:23:03 | Show all posts

Payment not working

It was done using the OpenBucks payment option so the only thing i know is the server name Talia(1023). i have no clue how to find the IGN or trans ID. And the purchase doesn\'t even show up in payment history but the money has been used.
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 artschooled101 Last edit in 2015-9-1 09:23:03

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forrest.halliburto...
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Post time 2015-9-1 21:49:00 | Show all posts

Payment not working

IGN=in game name (you character name)
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 forrest.halliburto... Last edit in 2015-9-1 21:49:00

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ƦespecϮed Ϝlea
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Post time 2015-9-2 12:32:12 | Show all posts

Payment not working

Yes, we need your IGN and Transaction IDs which should have been sent to you through an e-mail. Then we can get this reported to the devs.
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 ƦespecϮed Ϝlea Last edit in 2015-9-2 12:32:12

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