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I've lost Diamonds

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ccbb
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Post time 2015-9-1 17:14:21 | Show all posts |Read mode
I've lost Diamonds Reply:8| View:337
        Hello Admin,
        character name: Arkantos. server KIB 887
Today I opened up the show lost 2500 arkantos diamonds. yesterday it was still enough. I do not use diamonds to any reason. check the character does not know why lose. So please administrator please check back for me. this is the amount of diamonds that I have stored in a long time

P / S of diamonds in 5400 is not lost. now the 2900
I think it must appeal, to clarify. I am very deeply saddened about this
sorry about my english is not good. sincerely
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 ccbb Last edit in 2015-9-1 17:14:21

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freyafm
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Post time 2015-9-1 17:30:02 | Show all posts

I've lost Diamonds

Hello ccdd, I will ask my supervisor to check your account and see what happened.
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 freyafm Last edit in 2015-9-1 17:30:02

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freyafm
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Post time 2015-9-1 17:39:16 | Show all posts

I've lost Diamonds

        2700 diamonds were used in Awakening skill chest around 2015-08-31 09:16:16.
        I\'ve already asked if they give you back the diamonds and take back the skills, but the answer was negative. Please pay more attention in the future.
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 freyafm Last edit in 2015-9-1 17:39:16

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truongphuongng...
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Post time 2015-9-2 16:32:19 | Show all posts

I've lost Diamonds

I have 65k vouchers. Then why am I using the diamond. and before going to sleep shutdown, the diamond is still full. While reopening the morning, lost diamond
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 truongphuongng... Last edit in 2015-9-2 16:32:19

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Post time 2015-9-2 16:38:52 | Show all posts

I've lost Diamonds

Yes, this must be really frustrating. Look, I will ask them one more time and see if we can come to a resolution with this BUT there are NO promises ok? It will take few days though, as they will have few days holiday and I will not be able to reach them until Sunday-Monday.
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 freyafm Last edit in 2015-9-2 16:38:52

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truongphuongng...
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Post time 2015-9-2 17:21:57 | Show all posts

I've lost Diamonds

        yes thank you for your enthusiastic help, I hope to have good results
        Thanks
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 truongphuongng... Last edit in 2015-9-2 17:21:57

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forrest.hallib...
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Post time 2015-9-2 19:59:09 | Show all posts

I've lost Diamonds

talking about you using the advanced chest not the voucher one,;
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 forrest.hallib... Last edit in 2015-9-2 19:59:09

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Post time 2015-9-12 10:08:10 | Show all posts

I've lost Diamonds

I am sorry to tell you that they did not agree. For the simple fact that they don\'t want to create a precedent.
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 freyafm Last edit in 2015-9-12 10:08:10

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