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Toys lock not working - compensation for lost diamonds please

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wjjz
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Post time 2015-9-1 19:15:30 | Show all posts |Read mode
Toys lock not working - compensation for lost di Reply:9| View:492
        Hi FMs/Devs,
        I locked a purple toys (one of the 2 left in the toys machine) for a silver ticket, but it didn\'t locked, instead, a green capsule replaces the one I have locked.
        Please see screen shot which show clearly I have locked the slot and it shows what is in a green capsules.
        Can I please have the 5000 diamonds back which I spent on this round getting the silver ticket.
        Thank you.
        IGN: WJJZ @ Kabam Server 1
       
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 wjjz Last edit in 2015-9-1 19:15:30

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Post time 2015-9-1 20:08:55 | Show all posts
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 blankz Last edit in 2015-9-1 20:08:55

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 Author| Post time 2015-9-1 23:15:55 | Show all posts

Toys lock not working - compensation for lost diamonds please

          ;;;;                        Hi there.       
                        I have reported your issue , requested a refund for the diamonds you asked for as well, please wait for an answer.       
;;; blankz posted on 2015-09-01 07:08:55;;;;

        Thank you blankz. But more importantly, can you please ask them to fix this? I\'ve lost a blue capsules just now doing a bronze ticket, though it is just at the beginning, so I haven\'t lost much, but how can I be doing any combo if it don\'t lock?
        Thanks.
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 wjjz Last edit in 2015-9-1 23:15:55

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forrest.hallib...
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Post time 2015-9-2 03:10:47 | Show all posts

Toys lock not working - compensation for lost diamonds please

5k for a 100 dias lock wow, i like those rates
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 forrest.hallib... Last edit in 2015-9-2 03:10:47

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 Author| Post time 2015-9-2 19:06:00 | Show all posts

Toys lock not working - compensation for lost diamonds please

          ;;;; 5k for a 100 dias lock wow, i like those rates ;;; forrest.halliburton posted on 2015-09-01 14:10:47;;;;

        The lock itself don\'t cost 5000 diamonds, but 9 out of 10 times, if you know how to play toys capsules, you can get 2 silver ticket from one full capsules, emptying the capsules cost 2500 diamonds, plus locks. When my purple capsules disappears, I\'ve already done a few locks and if you can see in the picture, the machine is half empty already.
        So to recreate what I have done to get 2 silver tickets, it is not unreasonable to ask for 5000. Beside, it is just an approximate, if they actually have record of me doing what in that round, then I am happy with the cost as I didn\'t actually count how much diamonds I\'ve used for that round because I didn\'t expect it to be bugged like that!
        Peace,
        WJJZ
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 wjjz Last edit in 2015-9-2 19:06:00

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Post time 2015-9-2 19:23:24 | Show all posts

Toys lock not working - compensation for lost diamonds please

yes i get how it works but you didn\'t loose that much. you did half the round already just fine, and collected all the other stuff that goes with it, and you collect all the other stuff for rest of of run, you missed 1 spin, 50 dias, and 100 for lock, ;and from SS you didn\'t even lock out the glowing boxes? so it was probably op error. you are asking for an entire run for 1 spin.;
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 forrest.hallib... Last edit in 2015-9-2 19:23:24

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minke
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Post time 2015-9-2 19:31:34 | Show all posts

Toys lock not working - compensation for lost diamonds please


        ok so is it normal to reset all freaking day to try and get a gold combo and to not get one i mean damn its really soul destroying;

        to add to this only 4hours left i am feeling like it wont show

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 minke Last edit in 2015-9-2 19:31:34

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Post time 2015-9-2 19:47:44 | Show all posts

Toys lock not working - compensation for lost diamonds please

it is unreasonable, ask for a ticket, or the small dias back, but 2 full runs after you already said you could get 4 tickets out of that? plus all the other goodies that come with it!
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 forrest.hallib... Last edit in 2015-9-2 19:47:44

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 Author| Post time 2015-9-8 03:17:00 | Show all posts

Toys lock not working - compensation for lost diamonds please

        Got a silver ticket as compensation. Thanks.
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 wjjz Last edit in 2015-9-8 03:17:00

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