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HOC's points disappear after server merge

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sansanee chanon
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Post time 2015-9-2 03:26:17 | Show all posts |Read mode
HOC's points disappear after server merge Reply:7| View:321
        i\'d play HOC everyday each day was 10k points. but u had to merge sever and all my point disappear.pls return my points back ASAP before the event end. it is serious problem for me. it\'s take a long time to save card for play and you had stole that my hafe a year card immediately by your mergeing .. not announcement before event start. and also im not want your compensate at all and i can\'t handle this problem by not fix points in correct. IM JUST WANT MY POINTS BACK THAT\'S ALL. !!! ..
        IGN : Aragorn
        old server : Aquarius S160 HKT; ... new server : UA62
        FB platform

 sansanee chanon Last edit in 2015-9-2 03:26:17

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sansanee chanon
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 Author| Post time 2015-9-2 08:08:06 | Show all posts

HOC's points disappear after server merge

sorry .. log in via FB address GT arcade website
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 sansanee chanon Last edit in 2015-9-2 08:08:06

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 Author| Post time 2015-9-2 13:12:08 | Show all posts

HOC's points disappear after server merge

Reply 1# sansanee chanon

has no one;acting in;this issue .. just let them gone with the wind. is that your right action to support player hm GT arcade?!?!
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 sansanee chanon Last edit in 2015-9-2 13:12:08

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ƦespecϮed Ϝlea
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Post time 2015-9-2 13:16:51 | Show all posts

HOC's points disappear after server merge

        I was just getting ready to tell you that I have reported this for you. You are not the only one who has reported this. Having them look into it now.

        -Flea
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 ƦespecϮed Ϝlea Last edit in 2015-9-2 13:16:51

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Post time 2015-9-2 13:42:06 | Show all posts

HOC's points disappear after server merge

        From the words of my higher up:
        We have put in-game announcement for this issue. Those players will receive the HoC rewards according to their rank before the merge.
        If they don\'t come in then please let me know after it ends. I will come back and check this post till you have confirmed to have received the items.

        -Flea
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 ƦespecϮed Ϝlea Last edit in 2015-9-2 13:42:06

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 Author| Post time 2015-9-2 17:23:55 | Show all posts

HOC's points disappear after server merge

        my plan to play this HOC is 10k per day each. and you got merged server on 3rd day of event. so my points was totally 30k. and i need my points 30k back then i can play 10k left for the last day of event to hit 40k points to get rank for;grand prize. it is not about compensate that you\'d send. im not want any compensate from you guys. the only one i need is;LE. if youe higher up said like this; .. it\'s means he\'s totally not have responsibity for player who have not tricky and be patiance to save card for hafe a year to play for .. just one good hero. and also it\'s means those player have to be patience again to accept  your rules that incorect in game.;accept with bad support and so on hm?!?!
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 sansanee chanon Last edit in 2015-9-2 17:23:55

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Post time 2015-9-2 21:06:15 | Show all posts

HOC's points disappear after server merge

        Dear player,
        Your issue hasn\'t answered by our dev. Sorry for the inconvenience.
       
Have a good day.
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 ςilverᚺorn Last edit in 2015-9-2 21:06:15

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