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jackamine46
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Post time 2015-9-2 03:26:23 | Show all posts |Read mode
need help Reply:12| View:563

        In capsule toys event, i accidentaly bought tyrannosaur soul, instead of azul wolf soul,
        can i have a refund for 80 coins or an exchange it for azul wolf soul ?
        IGN :totoro
        Server: Sieber 1043

 jackamine46 Last edit in 2015-9-2 03:26:23

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 Author| Post time 2015-9-2 04:59:37 | Show all posts

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 jackamine46 Last edit in 2015-9-2 04:59:37

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rabbitfins
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Post time 2015-9-2 06:10:54 | Show all posts

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        Hello Player,
        I will make a report of this today and ask them to refund the coins
        In the future please be more careful
        Thank you have a great day
        RabbitFins
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 rabbitfins Last edit in 2015-9-2 06:10:54

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 Author| Post time 2015-9-2 06:54:51 | Show all posts

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Reply 2# rabbitfins
i really appreciate your help, even an exchange to azul wolf soul, gonna be fine with me
PS: i was a little sleepy, so i didnt pay attention
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 jackamine46 Last edit in 2015-9-2 06:54:51

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 Author| Post time 2015-9-2 20:50:29 | Show all posts

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any update ?
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 jackamine46 Last edit in 2015-9-2 20:50:29

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ςilverᚺorn
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Post time 2015-9-2 21:35:01 | Show all posts

need help

        Dear player,
        I have to say sorry for the inconvenience. But currently your issue have no update, please be patient.

        Have a good day.
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 ςilverᚺorn Last edit in 2015-9-2 21:35:01

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 Author| Post time 2015-9-3 00:12:08 | Show all posts

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Reply 5# ςilverᚺorn

        ok tkx for the quick reply
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 jackamine46 Last edit in 2015-9-3 00:12:08

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 Author| Post time 2015-9-3 23:26:26 | Show all posts

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Now the capsule toys event ended yesterday,is there a chance that i can get coins next capsule toys event? or i just have to forget about it ?
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 jackamine46 Last edit in 2015-9-3 23:26:26

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Post time 2015-9-4 00:55:32 | Show all posts

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Reply 7# jackamine46
Dear Player, currently our SM\'s are on holiday so you have to be patient, if they agree on refunding you then you´ll gain your coins even if the event is over. However we cannot promise you on this. Have a good day.
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 moonlighty Last edit in 2015-9-4 00:55:32

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 Author| Post time 2015-9-4 01:21:09 | Show all posts

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Reply 8# moonlighty
tkx for the reply dear Moderator
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 jackamine46 Last edit in 2015-9-4 01:21:09

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