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Recharge fail. Missed out on grand prizes

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terry towe
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Post time 2015-9-3 12:25:02 | Show all posts |Read mode
Recharge fail. Missed out on grand prizes Reply:7| View:225
        During this last House of cards I did my best to clear 10k per day so that I could get the grand prizes but on the last day I tried more than 5 times to recharge but they all failed and one of the cards I used I now had more than enough money. it would be nice if you could look into this matter.
        Thank you.

 terry towe Last edit in 2015-9-3 12:25:02

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forrest.halliburto...
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Post time 2015-9-3 12:27:52 | Show all posts

Recharge fail. Missed out on grand prizes

terry , for support assistance please include IGN, server#, and trans ID of attempted recharge, that will help see what happened.;
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 forrest.halliburto... Last edit in 2015-9-3 12:27:52

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sun ce
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Post time 2015-9-3 12:48:42 | Show all posts

Recharge fail. Missed out on grand prizes

        OP is IGN : Terry
        Server 62 Glacia

        This is a shot of how close he was to advanced prizes before the recharges failed:
       

        Those who know me will be aware that I am \'Candy\' (sitting in 1st place HoC).

        I hate to see this kind of thing happen to a FTP/Low level casher - especially on my server, and even though this player is in a rival guild I would gladly let LoA staff take the required points to make him up to the advanced prize reward from my own cards still in inventory - although I hope that would not be necessary.

        I will ask terry now in server chat if he can post some of the transaction IDs from the failed recharge attempts....
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 sun ce Last edit in 2015-9-3 12:48:42

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sun ce
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Post time 2015-9-3 13:22:00 | Show all posts

Recharge fail. Missed out on grand prizes

        ok link to terry\'s support requests from earlier in the day:
       
http://community.gtarcade.com/post/84619/


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 sun ce Last edit in 2015-9-3 13:22:00

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Post time 2015-9-3 13:42:45 | Show all posts

Recharge fail. Missed out on grand prizes

Hello! I will make a report for you but you will receive the same answer. And will take few days to by the time they respond. You might want to call your bank and see if anything went wrong on that end and please let us know
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 freyafm Last edit in 2015-9-3 13:42:45

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forrest.halliburto...
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Post time 2015-9-3 14:31:13 | Show all posts

Recharge fail. Missed out on grand prizes

that does suck bad, hope he gets a way to do it, heck i would even donate 5 cards to the cause, not sure if they would get it transed in time due to holiday again.;
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 forrest.halliburto... Last edit in 2015-9-3 14:31:13

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whynot7676
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Post time 2015-9-3 14:45:36 | Show all posts

Recharge fail. Missed out on grand prizes

as they used to say dont wait until the last min to make any recharge, being sooner or later the 2nd party who take payment is going to look for fraud before they continue taking your money
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 whynot7676 Last edit in 2015-9-3 14:45:36

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