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Fire Raider Support Non existence

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painless
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Post time 2015-9-3 19:32:30 | Show all posts |Read mode
Fire Raider Support Non existence Reply:8| View:364
        There is issue with your system for the support department of fire raider, it don\'t exist.

        I\'ve tried sending ticket to fire raider department twice, and twice I got replied saying that I\'ve got the wrong department and I should sent it to fire raider.

        Both ticket that I sent instead of it going to League of angel Fire raider, it goes to league of angel.

        This are the 2 reply I got from the support admin from league of angel;

       

                   
  •                                                         Jason;sent 2015-08-23 19:16                       
    Hello,dear player.Since you sent the ticket to the wrong place then.You could try to send it to the Fire Raider support and see what their reply is.Thanks for your understanding.
           
       

                   
  •                                                         Kael;sent 2015-09-02 23:11                       
    Hello,dear player.Please send your ticket to the LOA Fire Raider support center.Thanks for your cooperation.
           
Please look into this matter asap, we\'re paying customer and we expect good after sales service.

 painless Last edit in 2015-9-3 19:32:30

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Post time 2015-9-3 20:47:07 | Show all posts

Fire Raider Support Non existence

        Hi,
        Can you explain to me through what way you went to the support?
        By that I mean, did you try it through the forum / site / in game?

        Thanks for your cooperation.

        Greets,
        xPectation
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 xpectation Last edit in 2015-9-3 20:47:07

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 Author| Post time 2015-9-4 22:09:30 | Show all posts

Fire Raider Support Non existence

        Hi,
        This is where and how I submit my ticket, but when i checked my ticket after i click on submit, it goes back to LOA instead of fire raider.
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 painless Last edit in 2015-9-4 22:09:30

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Post time 2015-9-5 01:03:15 | Show all posts

Fire Raider Support Non existence


        Hm... that\'s interesting. We\'ll try to get back to you as fast as possible, but with all the missing diamonds issues, we\'re a little backed up at the moment. Just be patient!
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 elivaras Last edit in 2015-9-5 01:03:15

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Post time 2015-9-8 17:32:15 | Show all posts

Fire Raider Support Non existence

        Hello again,

        There indeed is a bug with this support format.

        May I kindly ask to report the issue through the support center option in game?

        You can find it here: Log in > Click on your avatar > Click on Support Center.

        Keep in mind that there is a max character cap, so I\'m not sure if you can get whole your report in.

        But I will report this bug/exploit aswell.

        Greets,
        xPectation
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 xpectation Last edit in 2015-9-8 17:32:15

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Post time 2015-9-10 23:31:33 | Show all posts

Fire Raider Support Non existence

        i have said it 2 months ago, there is no support for loa fr - its not possible to send a ticket

        as the server list doesnt show up
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 kevinmalo2 Last edit in 2015-9-10 23:31:33

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Post time 2015-9-11 10:10:25 | Show all posts

Fire Raider Support Non existence

Hi, this bug should already be fixed. Let me know if anything pops out.
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 ezy* Last edit in 2015-9-11 10:10:25

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Post time 2015-9-13 07:51:48 | Show all posts

Fire Raider Support Non existence

        Yeah their service is pretty terrible. Once they have your money their only concern is getting you to buy more diamonds. Good luck getting your problem resolved. Mine didn\'t.

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 hugs Last edit in 2015-9-13 07:51:48

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