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Recharge gone wrong over 4 times!!!

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jessbgood
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Post time 2015-9-4 21:38:29 | Show all posts |Read mode
Recharge gone wrong over 4 times!!! Reply:6| View:367
        here are all the screen shots of all the receipts for purchases I did not receive but the money was removed from my account.hoping all this information again will finally be enough to resolve the issues I\'ve had.the screen shot provides dates and times and any other information you may need I hope.;All of the purchases were made on my Apple iPad 4 th generation the game is LOA fire raiders my server is (S7) Zweihander my in game name is JESSBGOOD;

 jessbgood Last edit in 2015-9-4 21:38:29

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elivaras
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Post time 2015-9-4 23:13:44 | Show all posts

Recharge gone wrong over 4 times!!!


        Hi there,

        We are very sorry for the inconvenience, and we shall try our best to resolve this issue soon. If you have not sent a support ticket in game, please link this thread and do so as soon as possible. Nevertheless, I shall log this in our report. Please try and stay patient- we\'ll get back to you as soon as we can.

        Thanks,
        ~Elivaras
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 elivaras Last edit in 2015-9-4 23:13:44

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jessbgood
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 Author| Post time 2015-9-5 23:48:53 | Show all posts

Recharge gone wrong over 4 times!!!

I originally started with a in game ticket I\'ve been very patient and I will continue to.
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 jessbgood Last edit in 2015-9-5 23:48:53

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Post time 2015-9-6 01:01:34 | Show all posts

Recharge gone wrong over 4 times!!!

Reply 2# jessbgood
Thank you for your cooperation!
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 elivaras Last edit in 2015-9-6 01:01:34

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Post time 2015-9-6 05:58:53 | Show all posts

Recharge gone wrong over 4 times!!!

Reply 2# jessbgood
        Did you get your diamonds or money. I\'ve gotten the same answer but no diamonds or my money back. Showed the same proof.;

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 guest13215582 Last edit in 2015-9-6 05:58:53

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Post time 2015-9-6 07:10:35 | Show all posts

Recharge gone wrong over 4 times!!!

Reply 4# guest13215582
As aforementioned, we\'re backed up. We\'re being flooded with reports, so just stay patient. We\'ll get to you as soon as we can.
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 elivaras Last edit in 2015-9-6 07:10:35

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