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Payment stuck at order submitted

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siil656
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Post time 2015-9-5 21:46:13 | Show all posts |Read mode
Payment stuck at order submitted Reply:14| View:1032
ORDER SUBMITTED!

           
  •                 Our payment service provider is processing your order. This may take a little while.Please refresh this page in a few minutes.
           
  •                 Recharge Channel:;worldpay
           
  •                 Account:;siil656@gmail.com
           
  •                 Game:;Magerealm & S30-Aphrodite
           
  •                 Recharge Amount:;$19.99
           
  •                 Game Currency:;200
           
  •                 Time:;09-05-2015 04:11:42
       

                   
  •                         Order Number:;144144070254165
           
                        My IGN is TaylorChoya       

 siil656 Last edit in 2015-9-5 21:46:13

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fires of fusion
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 fires of fusion Last edit in 2015-9-5 21:51:21

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 Author| Post time 2015-9-5 21:54:33 | Show all posts

Payment stuck at order submitted

no the mony is on my bankaccount
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 siil656 Last edit in 2015-9-5 21:54:33

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cif
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Post time 2015-9-6 14:20:47 | Show all posts

Payment stuck at order submitted

Dear player, your payment request is rejected by the payment company. We\'ve been added you to the whitelist. Please try again. We are sorry for the inconvenience you might have experienced.
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 cif Last edit in 2015-9-6 14:20:47

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Post time 2015-9-6 14:49:18 | Show all posts

Payment stuck at order submitted

Reply 3# cif

        I am in the same situation as the person above, can you add me to the whitelist too or whatever?

        BloodPrince
        S57
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 abyze94pvrravplk Last edit in 2015-9-6 14:49:18

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Post time 2015-9-6 15:07:20 | Show all posts

Payment stuck at order submitted

Reply 3# cif

        I created a thread 3 days ago but no one helped me....
        The whole day today I could not recharge

                        ORDER SUBMITTED!               

                   
  •                         Our payment service provider is processing your order. This may take a little while.Please refresh this page in a few minutes.
                   
  •                         Recharge Channel:;worldpay
                   
  •                         Account:;AbyzE94pVRRavPLK@facebook.com
                   
  •                         Game:;Magerealm & S57-Melpomene
                   
  •                         Recharge Amount:;$39.99
                   
  •                         Game Currency:;400
                   
  •                         Time:;09-06-2015 03:05:55
                   
  •                         Order Number:;144152315533979
           
IGN: BloodPrince
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 abyze94pvrravplk Last edit in 2015-9-6 15:07:20

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Post time 2015-9-6 15:26:58 | Show all posts

Payment stuck at order submitted

Reply 5# abyze94pvrravplk@facebook.com
Sorry that the last 3 days are the holidays for us. We\'ve been added you to the whitelist as well. Please try again.
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 cif Last edit in 2015-9-6 15:26:58

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Post time 2015-9-6 16:11:52 | Show all posts

Payment stuck at order submitted

Reply 6# cif

        Hi, it still does not work for me
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 abyze94pvrravplk Last edit in 2015-9-6 16:11:52

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Post time 2015-9-6 16:20:36 | Show all posts

Payment stuck at order submitted

Reply 7# abyze94pvrravplk@facebook.com
Hi, then I am afraid that you have to contact the Worldpay, because it\'s Worldpay who actually blocked you. Please contact their support to unfreeze your account, or try Paymentwall to recharge instead? We are so sorry for the trouble. Please understand that Worldpay and Paymentwall are like a 3rd payment company, they deal with the recharge directly, while we have much less power of it.
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 cif Last edit in 2015-9-6 16:20:36

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Post time 2015-9-6 16:31:36 | Show all posts

Payment stuck at order submitted

Reply 8# cif

        I tried recharge through paypal just now and this is what I got
                        ORDER SUBMITTED!               

                   
  •                         Our payment service provider is processing your order. This may take a little while.Please refresh this page in a few minutes.
                   
  •                         Recharge Channel:;
                   
  •                         Account:;AbyzE94pVRRavPLK@facebook.com
                   
  •                         Game:;Magerealm & S57-Melpomene
                   
  •                         Recharge Amount:;$39.99
                   
  •                         Game Currency:;400
                   
  •                         Time:;09-06-2015 04:26:07
                   
  •                         Order Number:;144152796793931
           
There\'s nothing next to recharge channel, is that normal...?
        How do I contact Worldpay?
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 abyze94pvrravplk Last edit in 2015-9-6 16:31:36

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