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help fast please !!

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javad.speed5
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Post time 2015-9-5 22:51:49 | Show all posts |Read mode
help fast please !! Reply:5| View:281

        hi
        Im creating this topic because one of my friends have log-in problem with his account and he doesn\'t have access to his email
        so I wanted to ask if you guys can check his account for him or no cause he was online 2 hour ago and he cant login his email after 2 hours and he didn\'t change his pass
        his character name is voltage.s41
        server UA40
        here is a pic of his acc


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 javad.speed5 Last edit in 2015-9-5 22:51:49

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ςilverᚺorn
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Post time 2015-9-6 00:22:09 | Show all posts

help fast please !!

        Dear player,
        Did he tried using forget password feature (http://user.gtarcade.com/password/forgotpassword)?
        Also in case he cannot use forget password features, we will need a solid proof that he is the owner of the account. The current screenshot that you post, can easily created by anyone, so we cannot use that.
        Please also note that the dev is on holiday till Monday.

        Have a good day.
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 ςilverᚺorn Last edit in 2015-9-6 00:22:09

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javad.speed5
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 Author| Post time 2015-9-6 01:15:37 | Show all posts

help fast please !!

        the problem is fixed for him now after requesting new pass
        took him almost 2 hours to fix it but its fixed finally
        and I created this topic because im his leader in guild and trusted me in first place to let me know somehow but I understand what you mean
        and thank you for your answer
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 javad.speed5 Last edit in 2015-9-6 01:15:37

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ςilverᚺorn
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Post time 2015-9-6 01:30:13 | Show all posts

help fast please !!

                                      the problem is fixed for him now after requesting new pass       
                        took him almost 2 hours to fix it but its fixed finally       
                        and I created this topic because im his leader in guild and trusted me in first place to let me know somehow but I understand what you mean       
                        and thank you for your answer       
    javad.speed5@yahoo.com posted on 2015-09-05 12:15:37     


        I\'m glad that your friend get his account back. I suggest to change his password to a better password, use antivirus, and do not login in stranger pc/network.
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 ςilverᚺorn Last edit in 2015-9-6 01:30:13

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яє∂ѕнιfт...
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Post time 2015-9-6 06:51:22 | Show all posts

help fast please !!

fast help when gta staff is on weekend, not unless it\'s another seed issue
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 яє∂ѕнιfт... Last edit in 2015-9-6 06:51:22

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