North America Forum

 Forgot password?
 立即注册
Search

We are working to make our Terms of Service agreement easier to read in order to provide you with better services while protecting your personal data. We hope you can spare a few minutes to read the recently updated User Terms of Service. User Terms of Service Privacy Policy
Website League of Angels Support
40307 Threads / 230130 Reply
Search   Favorites  

View: 1064| Reply: 29

Missing Event

[Copy link]

3

Threads

50

Posts

0

Credits

User

Rank: 1

Credits
0
djohnston702
User
Posts:50
Joined 2014-11-22
Last Visited 2019-08-06
Post time 2015-9-6 17:11:32 | Show all posts |Read mode
Missing Event Reply:29| View:1064
        Server: BEHOLDERS ROAD (S-149)
        IGN: GHOST PIRATE
        GOOGLE CHROME
        At game reset on 9/6/15 the event TREASURE was removed before players were able to collect the rewards for DAY 5. ;I paid 16,000 diamonds to enter the event and was not able to collect the Day 5 rewards of over 6,300 diamonds, plus other rewards. ;I sent a ticket to support and GRACE told me that there was nothing she could do and that next time I should;pay attention to the timing of the event. ;If the event ended as she said, then I should have gotten all UNCOLLECTED REWARDS in my IN GAME MAIL, which I did not. ;WHY IS IT THAT SUPPORT IS ALWAYS CORRECT AND THE PLAYERS ARE ALWAYS WRONG ?????
Translate

 djohnston702 Last edit in 2015-9-6 17:11:32

 Support

Report
Default Signature
Reply

Use magic Report

6

Threads

3117

Posts

0

Credits

资深玩家版主

Rank: 7Rank: 7Rank: 7

Credits
0
nγχ
Sr. Player Moderator
Posts:3117
Joined 2015-8-19
Last Visited 2019-01-05
Post time 2015-9-6 17:24:42 | Show all posts

Missing Event

        Hi Ghost Pirate,

        I will see if I can help, Can you provide a screen shot of your recharge history showing that you at least recharged at the start of the event this will go some way to helping your case as we we go forward.  

        I will ask the devs to check why the rewards were not sent in the game mail and to check the activation of the event for you and ask them if needed to send the missing rewards.

        Thanks nγχ
Translate
Floor reply (0)

 nγχ Last edit in 2015-9-6 17:24:42

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

3

Threads

50

Posts

0

Credits

User

Rank: 1

Credits
0
djohnston702
User
Posts:50
Joined 2014-11-22
Last Visited 2019-08-06
 Author| Post time 2015-9-7 03:48:07 | Show all posts

Missing Event

I am almost 70 years old and do not know how to do a screen shot. ;A little help here would go a long way. ;I recharged $100.00 on 8/30/15 and another $10.00 on 9/2/15. ;Thanks
Translate
Floor reply (0)

 djohnston702 Last edit in 2015-9-7 03:48:07

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

3

Threads

1536

Posts

0

Credits

资深玩家版主

Rank: 7Rank: 7Rank: 7

Credits
0
ςilverᚺorn
Sr. Player Moderator
Posts:1536
Joined 2015-8-19
Last Visited 2018-06-12
Post time 2015-9-8 02:02:20 | Show all posts

Missing Event

        Dear player,
        Please read this guide for making screenshot http://community.gtarcade.com/post/37127/

        Have a good day.
Translate
Floor reply (0)

 ςilverᚺorn Last edit in 2015-9-8 02:02:20

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

3

Threads

50

Posts

0

Credits

User

Rank: 1

Credits
0
djohnston702
User
Posts:50
Joined 2014-11-22
Last Visited 2019-08-06
 Author| Post time 2015-9-8 11:27:37 | Show all posts

Missing Event

Translate
Floor reply (0)

 djohnston702 Last edit in 2015-9-8 11:27:37

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

7

Threads

1197

Posts

0

Credits

User

Rank: 1

Credits
0
ƦespecϮed Ϝlea...
User
Posts:1197
Joined 2015-8-16
Last Visited 2016-04-18
Post time 2015-9-8 12:44:34 | Show all posts

Missing Event

        nγχ has filed a report for you and will get back to you as soon as she gets an update. Thanks!

        -Flea
Translate
Floor reply (0)

 ƦespecϮed Ϝlea... Last edit in 2015-9-8 12:44:34

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

6

Threads

3117

Posts

0

Credits

资深玩家版主

Rank: 7Rank: 7Rank: 7

Credits
0
nγχ
Sr. Player Moderator
Posts:3117
Joined 2015-8-19
Last Visited 2019-01-05
Post time 2015-9-10 16:33:16 | Show all posts

Missing Event

        Hi Ghost Pirate,

        I\'m so sorry for the wait, the devs have just got back to me.

        They are saying that the database records show you collected them all on the 5th day. Can you please check again to make sure you did collect them.

        Thank you nγχ
Translate
Floor reply (0)

 nγχ Last edit in 2015-9-10 16:33:16

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

3

Threads

50

Posts

0

Credits

User

Rank: 1

Credits
0
djohnston702
User
Posts:50
Joined 2014-11-22
Last Visited 2019-08-06
 Author| Post time 2015-9-11 10:05:40 | Show all posts

Missing Event

No, I did not collect them. ;Had I collected them, I would now have over 9,000 diamonds in my account. However, at this time, I only have 2,936. ; ;
Translate
Floor reply (0)

 djohnston702 Last edit in 2015-9-11 10:05:40

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

6

Threads

3117

Posts

0

Credits

资深玩家版主

Rank: 7Rank: 7Rank: 7

Credits
0
nγχ
Sr. Player Moderator
Posts:3117
Joined 2015-8-19
Last Visited 2019-01-05
Post time 2015-9-11 16:44:37 | Show all posts

Missing Event

        Hi Ghost Pirate,

        I will ask my SM to recheck again. Sorry about this.

        Thanks Nyx
Translate
Floor reply (0)

 nγχ Last edit in 2015-9-11 16:44:37

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

32

Threads

778

Posts

0

Credits

User

Rank: 1

Credits
0
blazing star
User
Posts:778
Joined 2014-4-3
Last Visited 2017-09-02
Post time 2015-9-11 23:30:05 | Show all posts

Missing Event

Just curious, but what made you put a Player onto S149 in the 1st place? S149 is the Broken Server, and all Players currently Playing on it, were asked to leave the Server and start over New on a different Server;about 1 Year ago, and given a Compensation for having to leave, because GTA could not Fix the Server!
Translate
Floor reply (0)

 blazing star Last edit in 2015-9-11 23:30:05

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Register Now

Points Rules

小黑屋|community.gtarcade.com

2019-10-19 06:22 GMT+8 , Processed in 0.073898 second(s), 52 queries .

Powered by Discuz! X3.2

© 2001-2013 Comsenz Inc.

To Top Return to the list