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tycoon back, MY POINTS ARE MISSING

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abzxucml-g2jus...
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Post time 2015-9-7 01:02:48 | Show all posts |Read mode
tycoon back, MY POINTS ARE MISSING Reply:9| View:404
S845, ruell

G.M please check the database
HKT, 00:00~00:37 (9/7/2015)
and reflect points for SST.

almost 10k+points are missing.
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 abzxucml-g2jus... Last edit in 2015-9-7 01:02:48

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 Author| Post time 2015-9-7 08:55:23 | Show all posts

tycoon back, MY POINTS ARE MISSING

bump
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 abzxucml-g2jus... Last edit in 2015-9-7 08:55:23

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 Author| Post time 2015-9-7 08:56:44 | Show all posts

tycoon back, MY POINTS ARE MISSING

        since tycoon started with delay.
        what I did for daily events were not reflected to SST.
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 abzxucml-g2jus... Last edit in 2015-9-7 08:56:44

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 Author| Post time 2015-9-7 09:48:27 | Show all posts

tycoon back, MY POINTS ARE MISSING

        for example, aegis shard didn\'t count. even I did zodiac.
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 abzxucml-g2jus... Last edit in 2015-9-7 09:48:27

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Post time 2015-9-7 12:30:38 | Show all posts

tycoon back, MY POINTS ARE MISSING

        Do not bump more then once in a 24 hour period. We will need screenshots as well and I can report this right away and have them look into it, Thanks!

        -Flea
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 ƦespecϮed Ϝlea... Last edit in 2015-9-7 12:30:38

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 Author| Post time 2015-9-7 13:02:15 | Show all posts

tycoon back, MY POINTS ARE MISSING

                        ok i got it. finally here is the screenshot                                NOTE that this screenshot doesn\'t mean that ONLY ageis shard points didn\'t reflect to SST.                                I want you to restore all points during 00:00~00:37 9/7/2015.                                And, this can be done via database checking before asking screenshots to me.                                It is because this is responsible for G/M.                               
                               
                                       
       
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 abzxucml-g2jus... Last edit in 2015-9-7 13:02:15

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Post time 2015-9-7 13:29:21 | Show all posts

tycoon back, MY POINTS ARE MISSING

You said Tycoon started with a delay? Could you explain that a little more for me please? Im going to contact my higher up about this. Thanks for the screenshots/info.
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 ƦespecϮed Ϝlea... Last edit in 2015-9-7 13:29:21

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 Author| Post time 2015-9-7 14:01:52 | Show all posts

tycoon back, MY POINTS ARE MISSING

        This tycoon started with delay about 40mins in HKT servers (me: S845). (I don\'t know whole HKT server had this issue or not).
        Regarding to the notice G/M posted, Tycoon Icon should have been shown at 00:00 9/7/2015.
        But it hadn\'t. during about 40mins, the tycoon icon didn\'t show up.
        The problem is THE POINTS which can be achieved from daily events or hot events during 00:00~00:37 (about 40mins);WERE NOT Reflected to SST.
        A case is shown above (Aegis shard).

        I think many people got embarrassed due to this problem.
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 abzxucml-g2jus... Last edit in 2015-9-7 14:01:52

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Post time 2015-9-8 12:03:23 | Show all posts

tycoon back, MY POINTS ARE MISSING

I told my higher up about it last night. I will ask him tonight if there is any update.
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 ƦespecϮed Ϝlea... Last edit in 2015-9-8 12:03:23

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