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missing diamond using payment wall(unipin)

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sandranet1
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Post time 2015-9-9 11:35:54 | Show all posts |Read mode
missing diamond using payment wall(unipin) Reply:6| View:328
        dear moderator

        i recharge 2 times but only receive 1 time;
        using payment wall (unipin)
        my unipin credit has been taken for 2 times but i only receive 1 time

        what should i do??

        please fast investigation,,because next 1 hours our server 320 reset..and the event daric bonus gone






 sandranet1 Last edit in 2015-9-9 11:35:54

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giuglea ion
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Post time 2015-9-9 12:12:14 | Show all posts

missing diamond using payment wall(unipin)


of course the new ways will be bugged at start , get your second one then wait for a week or two , because always the new things are broken.  PS : post what happened and IGN and server
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 giuglea ion Last edit in 2015-9-9 12:12:14

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ƦespecϮed Ϝlea
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Post time 2015-9-9 12:40:01 | Show all posts

missing diamond using payment wall(unipin)

        Dear Player, I know you received your diamonds for the first payment and not the second....but it can take up to 24 hours for diamonds to show on your profile.

        I will need your IGN, server, and transaction ID and I can have this reported anyways. Thanks.

        -Flea
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 ƦespecϮed Ϝlea Last edit in 2015-9-9 12:40:01

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ςilverᚺorn
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Post time 2015-9-9 21:30:16 | Show all posts

missing diamond using payment wall(unipin)


        Dear player,
        As my colleague Flea said, we will need the TRANSACTION ID (FAILED ONE), before making report. As for your daric bonus, you might want to take SS for that so we can give you the reward, in case your recharges is successful.

        P.S: next time please always include IGN and Server no matter what is the issue, I know because i just recently handling your issue. (Susan - S320)

        Have a good day.
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 ςilverᚺorn Last edit in 2015-9-9 21:30:16

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sandranet1
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 Author| Post time 2015-9-10 00:11:37 | Show all posts

missing diamond using payment wall(unipin)

        my prolem on another thread has been solved and this also solved thanks a lot flea and cilver horn
        love u both so much;

        this thread resolution;


        resolution on another thread also done ^_^ ;so happy now;

       
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 sandranet1 Last edit in 2015-9-10 00:11:37

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 Author| Post time 2015-9-10 00:42:58 | Show all posts

missing diamond using payment wall(unipin)


        hot event iisue 100% completed ;thanks

        about ;recharge issue i already received diamond ;from mail;

        but ;missing daric and seraph stone;

        because event ;for daric bonus (only last 1 day);at 8 september i recharge at 8 sept 2 times and ; i received resolution at 9 september.. so ;the misssing reward is 750 daric and 200 seraph stone;

        IGN SUSAN
        S 320
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 sandranet1 Last edit in 2015-9-10 00:42:58

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