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after payment. not recieving gems

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nickname_28769579
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Post time 2015-9-10 22:42:13 | Show all posts |Read mode
after payment. not recieving gems Reply:6| View:233
i recently bought vip monthly and didn\'t recieve the initial 700 and didn\'t activate the 30 days. help. server: (s83) promotedea. IGN: jccabs. thank you!

 nickname_28769579 Last edit in 2015-9-10 22:42:13

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alcheon
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Post time 2015-9-10 22:43:39 | Show all posts

after payment. not recieving gems

        Hello!
        Have you submitted a support ticket?, if you have, please take a screenshot of the order, with the order no, so that the devs can do further investigations.

        If you haven\'t please submit a support ticket, and do the above mentioned.

        I\'ve logged this into our report if further elevation is needed.
        Thanks!
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 alcheon Last edit in 2015-9-10 22:43:39

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 Author| Post time 2015-9-10 22:48:51 | Show all posts

after payment. not recieving gems

Reply 1# alcheon
        yes i did report this in game and i have screenshots of my payment in my email and screenshot that i didn\'t activate the 30 days vip

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 nickname_28769579 Last edit in 2015-9-10 22:48:51

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 Author| Post time 2015-9-10 22:50:37 | Show all posts

after payment. not recieving gems

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 nickname_28769579 Last edit in 2015-9-10 22:50:37

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 Author| Post time 2015-9-10 22:55:30 | Show all posts

after payment. not recieving gems

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 nickname_28769579 Last edit in 2015-9-10 22:55:30

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 Author| Post time 2015-9-10 22:57:48 | Show all posts

after payment. not recieving gems

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 nickname_28769579 Last edit in 2015-9-10 22:57:48

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