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Author: lyght

recharge 2hrs delayed

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moonlighty
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Post time 2015-9-16 00:27:40 | Show all posts

recharge 2hrs delayed

Dear Player, your diamonds should have reached your character by now? Or so I was told by SM in my report.
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 moonlighty Last edit in 2015-9-16 00:27:40

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lyght
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 Author| Post time 2015-9-17 08:16:53 | Show all posts

recharge 2hrs delayed

        Reply 20# moonlighty
Hello moonlight, please could you tell your supervisors that I would like to get my recharge from the recharge reward window and not mail. Because I would like to receive all the rewards that comes
        with it please.

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 lyght Last edit in 2015-9-17 08:16:53

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 Author| Post time 2015-9-17 16:26:56 | Show all posts

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Reply 20# moonlighty
And also............ it would help me a great deal on Hot Events.............thanks!!!!
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 lyght Last edit in 2015-9-17 16:26:56

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 Author| Post time 2015-9-18 03:03:07 | Show all posts

recharge 2hrs delayed

bumpity...
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 lyght Last edit in 2015-9-18 03:03:07

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ςilverᚺorn
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Post time 2015-9-18 21:04:26 | Show all posts

recharge 2hrs delayed


        Dear player,

        Sorry for the inconvenience, sometimes when you recharge and successful, your diamond display didn\'t change and you will need refresh for this. But normally if the diamond is there, you should get your able to claim your hot event while your dias display showing the wrong amount.

        If you think you still didn\'t get this, please provide me with this:
        - Order id of your missing recharge (Recharge page -> payment history)
        - What item you should get from hot event and recharge reward.

        but you will need to wait till Monday, because today was friday and the dev already on holiday. I will bring this issue to SM personally and ask if you actually get em. This includes if you get your hot event and recharge rewards.

        From your images i can see the order id, but if possible can you retype this from your payment history. Also the recharge is made at 16th of sept (EST)

        Please Reply me before Monday.

        Have a good day.
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 ςilverᚺorn Last edit in 2015-9-18 21:04:26

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 Author| Post time 2015-9-19 04:44:58 | Show all posts

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        Reply 24# ςilverᚺorn
I fhate this, its bs! I just want my diamonds thank you. This is my last recharges til this issues is fix.
       
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 lyght Last edit in 2015-9-19 04:44:58

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 Author| Post time 2015-9-19 05:29:44 | Show all posts

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Reply 24# ςilverᚺorn
..well okay I would really like my rewards to thanks
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 lyght Last edit in 2015-9-19 05:29:44

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 Author| Post time 2015-9-19 05:43:27 | Show all posts

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..ooppss
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 lyght Last edit in 2015-9-19 05:43:27

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 Author| Post time 2015-9-19 05:47:04 | Show all posts

recharge 2hrs delayed

        Reply 24# ςilverᚺorn
        IGN Lyght
        Server Kurt(1063)
        FB
       

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 lyght Last edit in 2015-9-19 05:47:04

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ςilverᚺorn
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Post time 2015-9-19 14:28:00 | Show all posts

recharge 2hrs delayed

        hmm thanks for all the info, but you never include total recharge reward + hot events.
        If you didn\'t have the SS, just list them here.

        oh, can you grab the hot event reward for recharging or not?
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 ςilverᚺorn Last edit in 2015-9-19 14:28:00

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