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Recharge problem

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rizky ihromi_3171
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Post time 2015-9-16 20:18:51 | Show all posts |Read mode
Recharge problem Reply:8| View:155
        i still didnt get my diamond after recharge

        IGN Champ
        s 1085

 rizky ihromi_3171 Last edit in 2015-9-16 20:18:51

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ςilverᚺorn
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Post time 2015-9-16 20:40:45 | Show all posts

Recharge problem

        Dear player,

        Recharge sometimes can takes time, you can check if it actually takes your money (from banks/cc).
        If it does and it doesn\'t give you diamond, try refreshing.
        If after refreshing the diamond still not give, post the transaction ID and i will report it.

        Have a good day.
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 ςilverᚺorn Last edit in 2015-9-16 20:40:45

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rizky ihromi_3171
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 Author| Post time 2015-9-16 20:46:45 | Show all posts

Recharge problem

        still didnt get it, and this purchase not listed on payment history
        can u check my account?
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 rizky ihromi_3171 Last edit in 2015-9-16 20:46:45

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ςilverᚺorn
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Post time 2015-9-16 21:02:35 | Show all posts

Recharge problem

                                      still didnt get it, and this purchase not listed on payment history       
                        can u check my account?       
    rizky ihromi_3171 posted on 2015-09-16 07:46:45     


        sorry we (FM) don\'t have that kind of power,
        if the purchase is not listed, the payment might considered failed.
        if you check the bank/cc and your money wasn\'t taken, that means recharge failed.

        did you get a order submitted page or not?
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 ςilverᚺorn Last edit in 2015-9-16 21:02:35

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 Author| Post time 2015-9-16 21:06:38 | Show all posts

Recharge problem

but i lost my money, if i dont lost my money i wont report this problem.
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 rizky ihromi_3171 Last edit in 2015-9-16 21:06:38

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ςilverᚺorn
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Post time 2015-9-16 21:14:21 | Show all posts

Recharge problem

        can you go to recharge page -> payment history and see if the order are listed.
        meanwhile can you give me transaction id?

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 ςilverᚺorn Last edit in 2015-9-16 21:14:21

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 Author| Post time 2015-9-16 21:24:05 | Show all posts

Recharge problem

        nvm, just got my diamond, thx

        but abit long time to wait
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 rizky ihromi_3171 Last edit in 2015-9-16 21:24:05

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Post time 2015-9-16 21:25:29 | Show all posts

Recharge problem

ooh glad for you, it can takes up to 24 hour sometimes.
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 ςilverᚺorn Last edit in 2015-9-16 21:25:29

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