recharge problems

alextraz

        Hello,
        I have problems recharging. I received a lot of emails saying i tried to charge back;or something like that which i didn\'t do. Player from our server;recharged 4k dias for me once like 6-7 months ago, but then she quit and haven\'t heard from her anymore. No idea if she did charge back or no, but this now is causing me serious trouble with my toon. Please, fix this!

        IGN: Anti Mage;
        Server: S119 Evening\'s Queen, now ua47
        Platform:R2;

        Copy of the email i received 4 times for 1 day:

                        Hello there from the R2 Games Staff.                                ;                                As you have charged back some of your payments recently, your payment account has been temporarily limited and therefore some of your transactions are unable to be processed.                                Please contact your payment provider to cancel the dispute(s) that you have made. ;In the mean time please do not make any new purchases on our site until these issues have been resolved.                                Once the Charge Back issues are resolved, we will send the goods to your account as usual .                                ;;                                If ;you have any other problem , please feel free to contact us by clicking the Support button on our site or this link;http://www.r2games.com/community/support                                ;;                                Regards;                                R2Games;       

moonlighty

Dear Player, I will make report for you. Please do have patience as it may take some time before I get answer from SM\'s.

alextraz

thanks, i\'m waiting

nγχ

        Hi Anti Mage,

        I just checked Moonlights report and because its an R2 email that was sent you will have to speak to R2 about the issue.

        Thanks Nyx