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nickname_39980010
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Post time 2015-9-19 08:17:55 | Show all posts |Read mode
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Hot events has an alchemy rewards tab; I spent 10 diamonds for 2.0 M, 50 diamonds for 3.0 M, 100 diamonds for 4.0 M, and 150 diamonds for 5.0 M in gold and received no gold I should have received 13 M in gold but received none; what do I do from here to contact support?? user name is : jeffs, geust :39980010, server is : helorum 944
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 nickname_39980010 Last edit in 2015-9-19 08:17:55

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ƦespecϮed Ϝlea...
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Post time 2015-9-19 08:21:54 | Show all posts

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Can you post a screenshot of the Alchemy Hot Event please? And have you tried refreshing? Sometimes gold total doesnt go up till you refresh.
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 ƦespecϮed Ϝlea... Last edit in 2015-9-19 08:21:54

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 Author| Post time 2015-9-19 08:35:10 | Show all posts

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Reply 1# ƦespecϮed Ϝlea
yes I refreshed and logged out and back in to no avail
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 nickname_39980010 Last edit in 2015-9-19 08:35:10

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 Author| Post time 2015-9-19 08:40:18 | Show all posts

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        Reply 1# ƦespecϮed Ϝlea
ive tried to submit screenshot but it keeps saying entity is to large

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 nickname_39980010 Last edit in 2015-9-19 08:40:18

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Post time 2015-9-19 08:49:58 | Show all posts

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have to make the picture smaller in whatever program you are using
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 ƦespecϮed Ϝlea... Last edit in 2015-9-19 08:49:58

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 Author| Post time 2015-9-19 09:14:04 | Show all posts

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Reply 4# ƦespecϮed Ϝlea
I\'m trying to make it smaller
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 nickname_39980010 Last edit in 2015-9-19 09:14:04

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 Author| Post time 2015-9-19 09:33:35 | Show all posts

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        Reply 4# ƦespecϮed Ϝlea
can I send it in an email to you

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 nickname_39980010 Last edit in 2015-9-19 09:33:35

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abz2sgdzlalitq...
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Post time 2015-9-19 10:01:29 | Show all posts

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Put it on imgur or something and then post the link here
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 abz2sgdzlalitq... Last edit in 2015-9-19 10:01:29

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revelation
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its due to your VIP level.. is your current VIP 5? thats your answer.
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 revelation Last edit in 2015-9-19 10:05:06

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 Author| Post time 2015-9-19 10:21:39 | Show all posts

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Reply 8# revelation
I\'m vip 6
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 nickname_39980010 Last edit in 2015-9-19 10:21:39

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