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playtimewcj
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Post time 2015-9-19 08:44:48 | Show all posts |Read mode
Payment problem Reply:6| View:238
;I cannot claim the $10

 playtimewcj Last edit in 2015-9-19 08:44:48

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elivaras
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Post time 2015-9-20 01:27:40 | Show all posts

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        Hi there,

        I cannot see the screenshot you posted. If you are talking about not receiving diamonds after a purchase, I will need your IGN (In-Game Name) and Server Name and Number, as well as a screenshot of your receipt.
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 elivaras Last edit in 2015-9-20 01:27:40

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AbyPHJcPEGA8gZ...
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Post time 2015-9-20 21:46:23 | Show all posts

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        I have the same issue of purchasing diamonds yesterday September 19, 2015. I did not receive any diamond after purchase.
        IGN: Glock9
        Server: (EU20)Phoebe
       

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 AbyPHJcPEGA8gZ... Last edit in 2015-9-20 21:46:23

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dyscordian
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Post time 2015-9-20 22:39:45 | Show all posts

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        Same here ... Already have an open ticket. I do hope the bonus will be included and not to mention I think we lost the weekend deal for recharging....

        Me, I don\'t think I\'ll be doing this again in the near future...
        IGN: Dyscordian, EU38 Alcyoneus.
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 dyscordian Last edit in 2015-9-20 22:39:45

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Post time 2015-9-22 07:20:29 | Show all posts

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Reply 2# AbyPHJcPEGA8gZZD@facebook.com
Alright, thanks. I\'ve logged this in our report and flagged it as a priority since you\'ve been waiting a little while already, so hopefully a super moderator will be able to take a look at it soon!
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 elivaras Last edit in 2015-9-22 07:20:29

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Post time 2015-9-24 01:35:54 | Show all posts

Payment problem

        What a reply from the support...

        They\'ve mentioned I need to check from amazon...What has something to do with amazon which I purchased it through apple posted above.;

        Issue is still not resolved.
       

        IGN: Glock9
        Server: (EU20) Phoebe
        Level: 72
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 AbyPHJcPEGA8gZ... Last edit in 2015-9-24 01:35:54

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