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reza_dejam
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Post time 2015-9-21 05:57:55 | Show all posts |Read mode
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        hi,
        after waiting over 2 months for DEV team now support team asked me to chck forums if i can get my problem solved .
        its so funny u recharge and due server lag issue they arent able to deliver diamonds at main time and you lose mount event and at the end they ask go to forums maybe GM can help u . is this support and how support team should help ? for me its so fckin funny but let see who can gimme some useful answer;
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 reza_dejam Last edit in 2015-9-21 05:57:55

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revelation
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Post time 2015-9-21 06:46:16 | Show all posts

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        you know what is funny? support ticket system are useless and mods cant access into it?;
        hence the reason post your issue here with IGN, server name/number, and screenshots of your issues... ok.;
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 revelation Last edit in 2015-9-21 06:46:16

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reza_dejam
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 Author| Post time 2015-9-21 08:24:48 | Show all posts

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        LMFAO how i can post a screenshot of delivery delay and losing event ????
        point is if anything happened its over and no one can do a sht for resolving that issue .this is my god damn experience of playing this shtty game;;
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 reza_dejam Last edit in 2015-9-21 08:24:48

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ƦespecϮed Ϝlea...
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Post time 2015-9-21 13:41:14 | Show all posts

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        Well if you want me to help you then I will need more info then that. The date of the mount event you are talking about, IGN, server, screenshot of recharge history on that date. Thanks!

        -Flea
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 ƦespecϮed Ϝlea... Last edit in 2015-9-21 13:41:14

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 Author| Post time 2015-9-21 22:36:01 | Show all posts

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        am 200% sure nothing gonna happen but i ll send you whatever u asked and about problem i recharged 300$ for elephant mount on mount exclusive but due server lag issue they didnt deliver diamonds on time (same day) and coz of one day delay event finished and i wasnt able to collect mount then sent tickets (100000000tickets) and they just told me sorry DEV gonna take care or they will compensate you and so and so but NOTHING happened ,even left game for almost month but coz of some friend i back again and thought they already gave it to me ,but result of checking mail was NOTHING;;
        about date i m not sure but it was 5-7 or 4-7 july and am prncOFpersia;CelestialMaiden(S21)-PST
                        PAYMENT INFORMATION       
                        NAME: REZA DEJAM
REFERENCE NUMBER: W64506061
APPLICATION: LEAGUE OF ANGELS
ORDER DATE: JUL 7, 2015 2:35 AM (GMT-5)
PAYMENT METHOD: CREDIT CARD
       

       
                                        PRODUCT                               
PRICE
                                        RECHARGE $314.99                               
US $314.99

       

       
2015-07-08
League of Angels
CelestialMaiden(S21)-PST
30000 Diamonds
314.99
143634025945521
paymentwall

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 reza_dejam Last edit in 2015-9-21 22:36:01

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 Author| Post time 2015-9-21 22:44:00 | Show all posts

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                        客服0453;sent 2015-07-07 16:48       
Dear my friend due to a bug on the platform our server can\'t deliver the diamonds to your account.We are really sorry about that.We humbly hope that you can forgive our mistake.May god bless you forever.
       

                                Chris;sent 2015-07-08 16:37       
                        Hi,dear player.I\'ve reported your problem to our DEV team.Thanks for your support.Hope you enjoy your game       

       

                                Kael;sent 2015-09-19 03:24       
                        Hello prncOFpersia, I have received your reference ID, but unfortunately, our DEV team can only handle this till Monday, so please keep waiting. Thanks for your support.       

                                Chris;sent 2015-09-20 07:43       
                        Hello,dear player.Please send this ticket to the forum and there will some GMs there who can help you if you\'re in a hurry. Our DEV team\'s already checking on this.Thanks for your patience.       

                                Chris;sent 2015-07-08 16:45       
                        Hi,dear player.We can give the mount that you lost.Which mount do you want?                               
                                Ellie;sent 2015-08-02 16:39       
                        Dear player, we will report it to our DEV to consider it, hope your patience.       

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 reza_dejam Last edit in 2015-9-21 22:44:00

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Post time 2015-9-22 00:23:41 | Show all posts

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        Dear player,

        I have report this for you, if you have the ss of mount exclusive with all task completed, it would help.
        If you didn\'t have it, ill try ask them to take the requirements and give you the mount. I cant promise anything tho.

        Have a good day
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 ςilverᚺorn Last edit in 2015-9-22 00:23:41

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 Author| Post time 2015-9-22 00:34:45 | Show all posts

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        most important for me is AT LEAST you are not lying like others in support team . that part which u said i m not promising is enough for me and as u see in my main post i said 200% sure nothing will happen coz i know how this game works;

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 reza_dejam Last edit in 2015-9-22 00:34:45

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Post time 2015-9-22 15:14:59 | Show all posts

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        Dear player,

        I was told that your mount are given via mail.

        Have a good day
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 ςilverᚺorn Last edit in 2015-9-22 15:14:59

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 Author| Post time 2015-9-22 23:21:06 | Show all posts

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oh yeah i checked and found it out i have it , but can you please ask them to send me again another one ? i love to ride 2 elephant instead of one , 2 together is much stronger LMFAO , as i said i knew nothing gonna happen but i cant imagine how stupid you guys can be ,if i have that fckin mount why should i fight for another one for over 2 months ? i m 500% sure there is no fckin noob in this game which gonna recharge 300$ to get ;reindeer .how they dare to say that and how is possible one person can be this much stupid. ςilverᚺorn ask that stupid where is my elephant mount and if i have it W T F is the reason i cant see that . after that also i have recharged but if i m still talking about it its because of THATS MY RIGHT;
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 reza_dejam Last edit in 2015-9-22 23:21:06

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