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recharge issue please help~~~

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lcicle
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Post time 2015-9-22 03:16:48 | Show all posts |Read mode
recharge issue please help~~~ Reply:3| View:148
I just bought diamonds for the double recharge events but i didnt receive my diamonds. I did filed a report on the support center, but it says it will takes up to two business days to solve my problem. By then the event will probably end. can i still get the extra diamonds from the double events?
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 lcicle Last edit in 2015-9-22 03:16:48

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elivaras
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Post time 2015-9-22 07:26:45 | Show all posts

recharge issue please help~~~


        Hi there,

        I\'m sorry for the inconvenience this has caused you! Rest assured that I will log this recharge issue in our report, and definitely mention that you should be compensated your double diamonds. Although before we can help you I need your IGN (In-Game Name) and your Server name and number! If you do not receive that compensation when you receive the initial diamonds that you purchased, please PM me!
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 elivaras Last edit in 2015-9-22 07:26:45

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 Author| Post time 2015-9-22 12:34:33 | Show all posts

recharge issue please help~~~

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 lcicle Last edit in 2015-9-22 12:34:33

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