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recharge issues

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ruin
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Post time 2015-9-23 17:29:13 | Show all posts |Read mode
recharge issues Reply:9| View:329

        Hello,
        I am trying since one month to do a recharge and it never works. All I get is that the order is submitted so I need to wait for processing. I would appreciate any info regarding this issue, ty.

 ruin Last edit in 2015-9-23 17:29:13

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chloegrace
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Post time 2015-9-23 20:56:54 | Show all posts

recharge issues

        Hi player,

        Kindly provide your IGN and server so the devs can check the issue

        Thank you
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 chloegrace Last edit in 2015-9-23 20:56:54

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 Author| Post time 2015-9-23 21:47:50 | Show all posts

recharge issues

        Theophilius(s257)
        Name: ruin
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 ruin Last edit in 2015-9-23 21:47:50

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flandre
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Post time 2015-9-23 21:53:32 | Show all posts

recharge issues

Also i would kindly ask you which method you are trying to recharge with.

        And if you have received any order id.

        That will greatly help us to fill out a report for the devs.
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 flandre Last edit in 2015-9-23 21:53:32

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ruin
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 Author| Post time 2015-9-23 23:42:15 | Show all posts

recharge issues


        via MasterCard
        I don\'t recive any email that the payment has been confirmed. All I get is that it\'s being processed and to stay on page until is done. I tried to stay on the page for a longer time, but it\'s never being finished. When I close that page it\'s probably being canceled.
        I try recharge again, now I am waiting on processing page

        Order Number: 144302274778865
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 ruin Last edit in 2015-9-23 23:42:15

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 Author| Post time 2015-9-23 23:55:06 | Show all posts

recharge issues

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 ruin Last edit in 2015-9-23 23:55:06

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 Author| Post time 2015-9-23 23:56:56 | Show all posts

recharge issues

Reply 4# ruin

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 ruin Last edit in 2015-9-23 23:56:56

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Post time 2015-9-24 00:31:36 | Show all posts

recharge issues


Thank you very much.

I will report this to the devs.



Edit:

Your issue is reported to the devs.



Edit 2:
Your paymenet is refused by worldpay so you need to change your credit card or recharge through payementwall.
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 flandre Last edit in 2015-9-24 00:31:36

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 Author| Post time 2015-9-24 23:12:04 | Show all posts

recharge issues

Reply 7# flandre
ok, ty
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 ruin Last edit in 2015-9-24 23:12:04

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