Recharge not appearing in Rewards or Hot Events

jackboy1962 · Post time 2015-9-24 05:22:00

Did a $19.99 recharge.; Already got email confirmation. Nothing appearing in my diamond counter, Recharge Rewards or the Resource Pack in Hot Events.

Also, the reward in Resource Pack is not available since there is no $29.99 recharge option.

IGN: Jack Man
Kabam S23

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rabbitfins · Post time 2015-9-24 08:15:28

Hello player
Please provide a transaction ID
Thanks
RabbitFins

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jackboy1962 · Post time 2015-9-24 10:23:56

Reply 1# rabbitfins
Sent PM with requested info.

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jackboy1962 · Post time 2015-9-25 10:21:07

Reply 1# rabbitfins
I need to hear something about this.

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matt burdette · Post time 2015-9-25 10:25:21

Reply 3# jackboy1962

My question is why reward them for the shape the game is in by giving them more money??? Unbelievable

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jackboy1962 · Post time 2015-9-25 20:43:49

Reply 4# matt burdette
This does not concern you.

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moonlighty · Post time 2015-9-26 00:42:32

Hi, I will ask rabbit to check her PMs and answer you.

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