i lost experience in last update

ratt

        Sorry i cant load photo but here is in prntscr

        http://prntscr.com/8jyxxy
        this is a imag  earlier  today after  2 hours the reset

        http://prntscr.com/8jz0em

        and this other i have only 2 bars of experience and this has the new update  look icons
        and in Rank carácter lvl im 4to now i was 3rd.


        Please resolve this  i think that happened when i entered to elemental zone  , this was buged  and now when entered was normal but this consumed a lot stamina

        Server
        Lachoneus(907)

        User : RATT

moonlighty

Dear Player, when I open those SS\'s they are so small even when I zoom it it shows too small. Could you add them please?

ratt

        i only could do this

        http://prntscr.com/8k22f9

        see the bar of experience is almost in mount  5.5 bars

        this imag is 2 hours after reset


        and this other i took after i saw your replay

        http://prntscr.com/8k23pm

        i have only 2 bars of experience


        User RATT
        Server Lachoneus(907)

ratt

        i upload the imag cutting coz only permit a litle imag;
       

        and the second , seee the bar this is today i have now 3 bars, this must have 6.5 bars
       


        i Have further problem, i lost experience with the last update...

gabrath

Reply 3# ratt
What\'s your level ratt?

ratt

        lvl 76; before the update i had 5.5 bars of experience

gabrath

Reply 5# ratt
I thought you might be low level, then collected experience in Divine War and won level, because there you get a lot of experience. But you\'re already high level, then this would not happen

moonlighty

        Dear Player, I will report this issue for you, but smiliar thing happened to me with EXP. I have just hovered my mouse over my EXP quite few times over and over then I have refreshed and tried again then the EXP bar rose up back to what it was supposed to bed. Could I ask you to do as I´ll show you below? Open your character and hover your mouse over it. Please take screen shot of this:
       
        If I´m right then your EXP shouldn´t  be lost but only hidden at EXP bar but it should be shown in correct form when you hover over your char. Please take the ss for additional info. Thanks in advance!

ratt

        I see the experience with the mouse in character an is the same that the bar experience
       

        this is the bar experience look same number
       

        like you can see this is 2 days after the problem now i have 4 bars of expericience , i had 2 days before 5.5; the bar was in mount

       

        the total is 9540000;; this is 9 bars , i think i must have today 7.5 so this will be 7950000/9540000

        this happened after i entered to elemental zone that day our elemental zone was bug; log in and was repaired with that update but take our stamina ( i said our coz another players said this too); but in my case i lost experience

        Maybe i had to do the same thing that you did, but i didnt it and like i continued playing the new experience that i gained erase the Hidden experience.


        Server Lachoneus(907)
        Nick RATT

moonlighty

Hi, SM answered me on my report and said that after testing your issue they found no problem I will re-report it so they´ll see your newly added screen shots so please do have patience.