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recharge issue

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scheyne4
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Post time 2015-9-25 11:39:53 | Show all posts |Read mode
recharge issue Reply:6| View:189
        file:///Users/scheyne4/Desktop/Screen%20Shot%202015-09-15%20at%207.43.17%20PM.png
        file:///Users/scheyne4/Desktop/Screen%20Shot%202015-09-15%20at%207.43.42%20PM.png
        I\'ve sent messages about a missed recharge and these are the two screenshots where i only got recharged once.

 scheyne4 Last edit in 2015-9-25 11:39:53

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elivaras
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Post time 2015-9-27 01:19:32 | Show all posts

recharge issue

        Hi there,

        Those screenshots are located in the files of your computer- hence, we cannot see them. You should be able to copy and paste the image directly into a reply/topic, or use the upload image button and paste the URL of your image within it (Top left of the reply box, in between the chain and the smiley face). Even with the screenshot however, before we can do anything to help you I need your IGN (In-Game Name) and your server name and number!
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 elivaras Last edit in 2015-9-27 01:19:32

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 Author| Post time 2015-10-9 00:34:10 | Show all posts

recharge issue

       
        My in game name is Sora, in league of angels fire raiders and the server is s103 Perseus.;Thank you.

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 scheyne4 Last edit in 2015-10-9 00:34:10

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elivaras
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Post time 2015-10-9 07:40:19 | Show all posts

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Reply 2# scheyne4
Alright, thank you! The issue has been logged in our report and has been highlighted as a priority. A super moderator will get to you as soon as possible!
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 elivaras Last edit in 2015-10-9 07:40:19

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 Author| Post time 2015-10-27 11:32:13 | Show all posts

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Reply 3# elivaras
Is somebody actually going to help with this or should I just not bother? I understand that you\'re busy but I\'ve been dealing with this for 2 months with no help.
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 scheyne4 Last edit in 2015-10-27 11:32:13

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ezy*
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Post time 2015-10-27 14:21:36 | Show all posts

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Hi, sorry for the inconvenience. Did you update your ticket with the link of these screenshots? Without the screenshots, our support team won\'t be able to help you.
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 ezy* Last edit in 2015-10-27 14:21:36

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 Author| Post time 2015-11-20 11:25:00 | Show all posts

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Reply 5# ezy*
        I uploaded the screenshots to someone about 2 months ago and was told a super moderator would get to me but nothing happened. Here\'s the screenshots.
       
       


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 scheyne4 Last edit in 2015-11-20 11:25:00

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Post time 2015-11-20 14:33:04 | Show all posts

recharge issue


        Sorry for the inconvenience, however as a forum mod,  I can only check with them when you inform me that you didn\'t get a reply from support team, However you need to update the ticket first.
        I will forward the link of this post to them this time, but please don\'t forget to update your in-game ticket next time.
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 ezy* Last edit in 2015-11-20 14:33:04

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