North America Forum

 Forgot password?
 立即注册
Search

View: 335| Reply: 10

Screenshot request for support ticket

[Copy link]

1

Threads

4

Posts

0

Credits

User

Rank: 1

Credits
0
atkeller
User
Posts:4
Joined 2015-9-27
Last Visited 2015-10-28
Post time 2015-9-27 00:27:26 | Show all posts |Read mode
Screenshot request for support ticket Reply:10| View:335
        If you look at the first picture, it says Current: 3200
        If you look at the second picture it says 29.99: 3,000 (+500)

        When purchasing the 29.99 package you are buying 3,500 diamonds. Based on that VIP 11 screenshot I was under the impression that I only needed 3,200 to attain that VIP 11 level.; There was no way for me to know otherwise until after the purchase was made.
       

 atkeller Last edit in 2015-9-27 00:27:26

 Support

Report
Default Signature
Reply

Use magic Report

75

Threads

1179

Posts

0

Credits

资深玩家版主

Rank: 7Rank: 7Rank: 7

Credits
0
elivaras
Sr. Player Moderator
Posts:1179
Joined 2015-7-5
Last Visited 2016-11-08
Post time 2015-9-27 01:17:28 | Show all posts

Screenshot request for support ticket

        Hi there,

        Unfortunately, the +500 does not actually count towards the next VIP level. Are you asking for a refund, to get VIP 11, or something else entirely?
Floor reply (0)

 elivaras Last edit in 2015-9-27 01:17:28

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

1

Threads

4

Posts

0

Credits

User

Rank: 1

Credits
0
atkeller
User
Posts:4
Joined 2015-9-27
Last Visited 2015-10-28
 Author| Post time 2015-9-27 01:32:02 | Show all posts

Screenshot request for support ticket

Either VIP 11 or a refund. Reply 1# elivaras

        
Floor reply (0)

 atkeller Last edit in 2015-9-27 01:32:02

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

75

Threads

1179

Posts

0

Credits

资深玩家版主

Rank: 7Rank: 7Rank: 7

Credits
0
elivaras
Sr. Player Moderator
Posts:1179
Joined 2015-7-5
Last Visited 2016-11-08
Post time 2015-9-27 02:41:27 | Show all posts

Screenshot request for support ticket

Reply 2# atkeller
Alright. Can I get your IGN (In-Game Name) and your server name and number?
Floor reply (0)

 elivaras Last edit in 2015-9-27 02:41:27

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

1

Threads

4

Posts

0

Credits

User

Rank: 1

Credits
0
atkeller
User
Posts:4
Joined 2015-9-27
Last Visited 2015-10-28
 Author| Post time 2015-9-27 02:48:16 | Show all posts

Screenshot request for support ticket

Reply 3# elivaras

        IGN: GRUMPYDUB
        Server: (S107)Vulpecula

        Thank you very much
Floor reply (0)

 atkeller Last edit in 2015-9-27 02:48:16

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

75

Threads

1179

Posts

0

Credits

资深玩家版主

Rank: 7Rank: 7Rank: 7

Credits
0
elivaras
Sr. Player Moderator
Posts:1179
Joined 2015-7-5
Last Visited 2016-11-08
Post time 2015-9-27 07:59:07 | Show all posts

Screenshot request for support ticket


Reply 4# atkeller
Alright, thank you! Your report has been logged, and a super moderator will come take a look at your request as soon as possible!
Floor reply (0)

 elivaras Last edit in 2015-9-27 07:59:07

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

1

Threads

4

Posts

0

Credits

User

Rank: 1

Credits
0
atkeller
User
Posts:4
Joined 2015-9-27
Last Visited 2015-10-28
 Author| Post time 2015-9-28 03:44:14 | Show all posts

Screenshot request for support ticket

Reply 5# elivaras

        Ok.  Thank you very much. And please keep me updated
Floor reply (0)

 atkeller Last edit in 2015-9-28 03:44:14

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

75

Threads

1179

Posts

0

Credits

资深玩家版主

Rank: 7Rank: 7Rank: 7

Credits
0
elivaras
Sr. Player Moderator
Posts:1179
Joined 2015-7-5
Last Visited 2016-11-08
Post time 2015-9-28 07:30:06 | Show all posts

Screenshot request for support ticket

Reply 6# atkeller
Of course. The super moderators will be back to work on Monday, so they should come have a look shortly afterwards.
Floor reply (0)

 elivaras Last edit in 2015-9-28 07:30:06

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

176

Threads

3360

Posts

0

Credits

超级版主

Rank: 8Rank: 8

Credits
0
ezy*
Super moderator
Posts:3360
Joined 2015-4-29
Last Visited 2018-05-28
Post time 2015-9-28 16:36:03 | Show all posts

Screenshot request for support ticket


        Hi, the feature you go to is called VIP-chest, it sells chest only can be purchased by VIP, pretty much like a shop.
        The description available at: VIP 11 means you 80 hero chests can be purchased by VIP 11 players.
Floor reply (0)

 ezy* Last edit in 2015-9-28 16:36:03

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

6

Threads

138

Posts

0

Credits

User

Rank: 1

Credits
0
disgusting
User
Posts:138
Joined 2015-9-8
Last Visited 2017-11-22
Post time 2015-9-28 16:52:59 | Show all posts

Screenshot request for support ticket

        It\'s pretty clear.. You can buy 80 hero chest III\'s for 3200 gems. ;
        It\'s like $3k to get vip11, no idea why you\'d imagine your $30 would get you there.
Floor reply (0)

 disgusting Last edit in 2015-9-28 16:52:59

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Register Now

Points Rules

小黑屋|community.gtarcade.com

2018-5-28 15:44 GMT+8 , Processed in 0.053155 second(s), 52 queries .

Powered by Discuz! X3.2

© 2001-2013 Comsenz Inc.

To Top Return to the list