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Missing diamonds

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guest25713473
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Post time 2015-9-27 04:59:16 | Show all posts |Read mode
Missing diamonds Reply:7| View:223
        Hello guys, I did a recharge today and did not receive any diamonds, can you help please?

        regards!
        Daniel

 guest25713473 Last edit in 2015-9-27 04:59:16

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elivaras
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Post time 2015-9-27 08:03:41 | Show all posts

Missing diamonds

        Hi there,

        I\'m sorry for the inconvenience this has caused you! But before we can do anything to help, I need your IGN (In-Game Name) and your server name and number!
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 elivaras Last edit in 2015-9-27 08:03:41

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 Author| Post time 2015-9-27 09:05:44 | Show all posts

Missing diamonds

In game name is :Nihra and server is:alcyone
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 guest25713473 Last edit in 2015-9-27 09:05:44

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 Author| Post time 2015-9-27 09:09:39 | Show all posts

Missing diamonds

(S58)Alcyone
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 guest25713473 Last edit in 2015-9-27 09:09:39

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elivaras
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Post time 2015-9-27 10:19:11 | Show all posts

Missing diamonds

Alright, thank you! I\'ve logged this issue in our report, and a super moderator will get to you as soon as possible!
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 elivaras Last edit in 2015-9-27 10:19:11

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 Author| Post time 2015-9-27 23:30:51 | Show all posts

Missing diamonds

        Hello, I\'m still waiting for the diamonds, may I help you with anything else to solve the situation?


        Salutations.
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 guest25713473 Last edit in 2015-9-27 23:30:51

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Post time 2015-9-28 00:41:52 | Show all posts

Missing diamonds

        Reply 5# guest25713473
Hi there,

        Unfortunately super moderators (the moderators who actually fix the issue) do not work on weekends. They will be back to work on Monday, so you should get a response from one shortly afterwards.
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 elivaras Last edit in 2015-9-28 00:41:52

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