chloegrace

- Moderator
- Posts:1588
Joined 2015-5-6 Last Visited 2016-07-16
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purchased wrong item
Hi player,
It seems that the issue you have reported is a player made mistake which is sadly not replaceable. Please do be careful next time in making purchases.
; ; ; ; ; ; ; ; ; ; ; ; ; ;;;THINGS NOT REPLACEABLE
Please keep in mind that logs are checked to see if you owned titles/items etc. lying will not work.;
- If you accidentally turn off notifications for gold spending, your gold will not be replaced.;
- If you knowingly dismiss heroes you will not be refunded
- If you inherit heroes at 75% and lose title, you will not get your title/hero/items replaced (do 100% for title transfer)
- If someone such as a friend/family member/partner changes or makes any mistake on your account, you will not be refunded or have things replaced (please be very wary of your account and who has access to it).
-If you spend gold anywhere and are not satisfied with he results you will not be refunded (this is a game of luck and chance nothing is 100% guaranteed)
- Lost titles lost by your own mistake/mis-click will not be replaced.;
- Most things considered as mistakes will not be refunded. so please try to be very careful in what you do in game.;Translate |
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