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recharge issue

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gauthierd61
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Post time 2015-9-28 15:00:48 | Show all posts |Read mode
recharge issue Reply:3| View:136

        tried to submit a ticket a dozen times and it doesn\'t work.
        recharged 10k diamonds to take advantage of precious rewards, collected reward on first recharge, but didn\'t get 10k diamond credit., recharged a second 10k, no diamonds and couldn\'t claim the second lvl of precious bonus. bank statement shows payment went through, but no diamonds.
        missing 10k Precious;bonus diamonds,
        10 k second recharge,
        and the 20k from 2nd Precious bonus.
        total 40k missing
        what do I do?

 gauthierd61 Last edit in 2015-9-28 15:00:48

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neolitz1230
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Post time 2015-9-28 21:22:38 | Show all posts

recharge issue


        You should read the support section rules => http://community.gtarcade.com/post/36796/
        and payment issue requirements => http://community.gtarcade.com/post/index/id/46102/?

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 neolitz1230 Last edit in 2015-9-28 21:22:38

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nakultim
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Post time 2015-9-28 22:03:22 | Show all posts

recharge issue

Same thing happened to me. They finally sent the Angel Precious rewards through ingame mail but I am still missing the diamonds I charged but I am hopeful that too will be resolved asap and will not accept the rewards in the mail until it is completely resolved.
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 nakultim Last edit in 2015-9-28 22:03:22

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