North America Forum

 Forgot password?
 立即注册
Search

Website League of Angels Support
36993 Threads / 208234 Reply
Search   Favorites  

View: 619| Reply: 18

Group Buy Settlement Issue

[Copy link]

2

Threads

8

Posts

0

Credits

User

Rank: 1

Credits
0
s824cloud
User
Posts:8
Joined 2015-2-14
Last Visited 2017-10-03
Post time 2015-9-28 15:25:09 | Show all posts |Read mode
Group Buy Settlement Issue Reply:18| View:619
       
        ;I bought three Basic Energy Cards (50) in Group Buy on first day at 10% off. It cost me 300 diamonds per Adv. Energy Card (50), which is a total of 900 diamonds.;
        Sometimes during the event, they went to 70% off (and diamond free if you use Group Buy Vouchers), but when I just clicked Settlement, I did not receive anything for the price difference.;
        Please look into this for me, and reimburse me the diamonds. Thank you. Screenshots included.
       

 s824cloud Last edit in 2015-9-28 15:25:09

 Support

Report
Default Signature
Reply

Use magic Report

2

Threads

8

Posts

0

Credits

User

Rank: 1

Credits
0
s824cloud
User
Posts:8
Joined 2015-2-14
Last Visited 2017-10-03
 Author| Post time 2015-9-28 15:49:37 | Show all posts

Group Buy Settlement Issue

        So according to this formula...
        ;
;
        DIAMOND SPENT - FINAL PRICE = DIAMOND RETURNED (IGNORE GROUP TICKET/AUREUS)
        ;
;
        300x3 ; ; - ; ; ; 150x3;
        ; 900 ; ; ; ; - ; ; ;450 ; ; ; ;= ; ; ; ;450 diamonds returned
Floor reply (0)

 s824cloud Last edit in 2015-9-28 15:49:37

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

2

Threads

8

Posts

0

Credits

User

Rank: 1

Credits
0
s824cloud
User
Posts:8
Joined 2015-2-14
Last Visited 2017-10-03
 Author| Post time 2015-9-28 16:06:25 | Show all posts

Group Buy Settlement Issue


        And also as you can see in the Settlement screenshot I initially provided, it\'s saying I spent 120 diamonds on Stable Crystals, but that\'s a glitch, because I originally bought 2 Faint Light Flints (10) at 35% which is 60 diamonds apiece. Final price is 30 diamonds per purchase, so I should get 60 diamonds back from that Settlement also.

        Diamonds Spent 120 - Final Price 60 = 60 Diamonds returned;

        + 450 from above for Adv. Energy Cards equals a total of 510 diamonds. Please reimburse when you get a chance. Thank you

        Cloud  - Ethan 824


       
Floor reply (0)

 s824cloud Last edit in 2015-9-28 16:06:25

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

53

Threads

661

Posts

0

Credits

User

Rank: 1

Credits
0
lilmisssweetiecali
User
Posts:661
Joined 2013-12-5
Last Visited 2018-05-13
Post time 2015-9-28 16:41:17 | Show all posts

Group Buy Settlement Issue

        Yeah, I am missing about 275 diamonds according to the settlement, i also bought gem cards and some cold flint and faint flint before and after they went down.... I just learned a lesson not to spend diamonds in group buy, unless they happen to make it right I will just wait till it is lowest.
        No I didn\'t make screen shots, I believe they have the ability to check and fix it.
        Thanks
        QTpie
        s1 Loralei (GTArcade)
Floor reply (0)

 lilmisssweetiecali Last edit in 2015-9-28 16:41:17

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

7

Threads

70

Posts

0

Credits

User

Rank: 1

Credits
0
kwannlee8963
User
Posts:70
Joined 2014-6-9
Last Visited 2016-02-18
Post time 2015-9-28 16:47:48 | Show all posts

Group Buy Settlement Issue

        I got burned last group buy ... never got anything back ... so now I wait till things are at their;lowest;
Floor reply (0)

 kwannlee8963 Last edit in 2015-9-28 16:47:48

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

12

Threads

419

Posts

0

Credits

User

Rank: 1

Credits
0
ros tor
User
Posts:419
Joined 2015-3-8
Last Visited 2016-02-21
Post time 2015-9-28 16:57:49 | Show all posts

Group Buy Settlement Issue

                                       

                           
  •                                 Dear player, we have checked that you purchased it at the lowest price, so we can not help you with it. Thanks for your report.
                   

       
                        that what support say;       
Floor reply (0)

 ros tor Last edit in 2015-9-28 16:57:49

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

15

Threads

207

Posts

0

Credits

User

Rank: 1

Credits
0
angel michelle
User
Posts:207
Joined 2014-6-5
Last Visited 2018-04-11
Post time 2015-9-28 17:07:01 | Show all posts

Group Buy Settlement Issue


To my experience usage of tickets to reduce the price doesn\'t count towards settlement so if you payd 150 dia + 150 tickets you have purchased it at the final price (i know cause i got screwed over by this on a previous group buy)
Floor reply (0)

 angel michelle Last edit in 2015-9-28 17:07:01

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

11

Threads

122

Posts

0

Credits

User

Rank: 1

Credits
0
bigdaddypat
User
Posts:122
Joined 2014-5-3
Last Visited 2015-10-28
Post time 2015-9-28 17:45:12 | Show all posts

Group Buy Settlement Issue

did the same thing to me with 300 diamonds
Floor reply (0)

 bigdaddypat Last edit in 2015-9-28 17:45:12

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

2

Threads

8

Posts

0

Credits

User

Rank: 1

Credits
0
s824cloud
User
Posts:8
Joined 2015-2-14
Last Visited 2017-10-03
 Author| Post time 2015-9-28 23:09:47 | Show all posts

Group Buy Settlement Issue


Reply 6# angel michelle
        Yes, but I purchased 3 of them when it was only at 10% off, meaning 450 diamonds - 150 vouchers = 300 diamonds
        Final price is 150, so I should be getting 150 back per purchase.

        Rest of the cards I bought once they were at 70% off. That\'s what created the high offset.
Floor reply (0)

 s824cloud Last edit in 2015-9-28 23:09:47

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

3

Threads

1536

Posts

0

Credits

资深玩家版主

Rank: 7Rank: 7Rank: 7

Credits
0
ςilverᚺorn
Sr. Player Moderator
Posts:1536
Joined 2015-8-19
Last Visited 2018-04-24
Post time 2015-9-29 00:23:37 | Show all posts

Group Buy Settlement Issue

               Reply 6# angel michelle
                        Yes, but I purchased 3 of them when it was only at 10% off, meaning 450 diamonds - 150 vouchers = 300 diamonds       
                        Final price is 150, so I should be getting 150 back per purchase.        
       
                        Rest of the cards I bought once they were at 70% off. That\'s what created the high offset.       
    s824cloud posted on 2015-09-28 10:09:47     


        Hmm interesting, they said last time that it counted per transaction.
        but it looks like they count total..

        Don\'t worry, i will bring this up to my supervisor tomorrow asap.

        P.S: if only every post have detailed explanation like this, sigh.
Floor reply (0)

 ςilverᚺorn Last edit in 2015-9-29 00:23:37

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Register Now

Points Rules

小黑屋|community.gtarcade.com

2018-5-27 09:36 GMT+8 , Processed in 0.057600 second(s), 52 queries .

Powered by Discuz! X3.2

© 2001-2013 Comsenz Inc.

To Top Return to the list