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Cannot log my facebook ID

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AbxFn1RfPeuVRh...
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Post time 2015-9-29 15:49:24 | Show all posts |Read mode
Cannot log my facebook ID Reply:9| View:387
        Hello I cannot log in with my Facebook ID on my Kindle Fire since Sunday.
        Is there something I need to do ?

 AbxFn1RfPeuVRh... Last edit in 2015-9-29 15:49:24

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vonn
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Post time 2015-9-30 15:43:54 | Show all posts

Cannot log my facebook ID

Hi, did you link your account on FB? when did your last log in?
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 vonn Last edit in 2015-9-30 15:43:54

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 Author| Post time 2015-9-30 18:29:15 | Show all posts

Cannot log my facebook ID

        I download the game on my kindle fire from Amazon and link it to my Facebook account at the 1st log in.
        Last time I was able to log in was Saturday or Sunday morning (France time)
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 AbxFn1RfPeuVRh... Last edit in 2015-9-30 18:29:15

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 Author| Post time 2015-10-6 17:49:08 | Show all posts

Cannot log my facebook ID

Up, still cannot log in with my Facebook ID
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 AbxFn1RfPeuVRh... Last edit in 2015-10-6 17:49:08

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Post time 2015-10-10 08:21:58 | Show all posts

Cannot log my facebook ID

        Hi there,

        From what I can tell, your issue was not logged in our report, which is strange. I am logging it now, and am going to flag it as a priority. However, before a super moderator can take a look into it, I need your IGN (In-Game Name) and your server name and number!

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 elivaras Last edit in 2015-10-10 08:21:58

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 Author| Post time 2015-10-12 20:39:53 | Show all posts

Cannot log my facebook ID

        I can\'t tell them because I wrote them nowhere and cannot log in.
        If there is a procedure to find them please tell me.
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 AbxFn1RfPeuVRh... Last edit in 2015-10-12 20:39:53

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Post time 2015-10-12 23:46:15 | Show all posts

Cannot log my facebook ID

Reply 5# AbxFn1RfPeuVRh-E@facebook.com
Basically what would happen is you make a new account, and the support team would search for your old account (which would be under the same IGN and server name/number that you gave). From there, they would transfer all the data from your old account onto your new account. I\'m not sure what they can do without the IGN and server name/number, but they\'ll definitely try.
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 elivaras Last edit in 2015-10-12 23:46:15

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Post time 2015-10-13 10:21:50 | Show all posts

Cannot log my facebook ID


        Hi, what exactly happened when you tried to login with FB account? You failed to connect to the server or you get a new created character? If it\'s the second case, please tell me the nickname of this new character, and which server it\'s from? You would be able to find those info under in-game avatar menu.
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 ezy* Last edit in 2015-10-13 10:21:50

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 Author| Post time 2015-10-15 18:55:39 | Show all posts

Cannot log my facebook ID


        Game failed to connect via Facebook ID.

        So, I start a new character this week via GTArcade account (new character : MadgeMcKay, Server : Tartarus).
        I cannot publish on Facebook and collect the gold for publishing new hero, like via Facebook...

        Do you think I have to uninstall Facebook App from my Kindle ? Or something else...?
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 AbxFn1RfPeuVRh... Last edit in 2015-10-15 18:55:39

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