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guest52136800
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Post time 2015-9-30 03:10:30 | Show all posts |Read mode
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        i was charged 4.99€ for a 500 diamond reward and an upgrade to Vip1 status, but I never received them. My IGN is Shibakeikan, my server is EU13 Taurus. Pleas see below the screen shot of the invoice by Apple:

       

 guest52136800 Last edit in 2015-9-30 03:10:30

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 Author| Post time 2015-9-30 13:40:55 | Show all posts

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 guest52136800 Last edit in 2015-9-30 13:40:55

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vonn
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Post time 2015-9-30 16:08:30 | Show all posts

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Hi, I\'ll log the issue for devs to chek on it. Please wait for a while.
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 vonn Last edit in 2015-9-30 16:08:30

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Post time 2015-9-30 16:12:03 | Show all posts

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btw did you submit a ticket on game? if no kindly please send one. Thanks.
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 vonn Last edit in 2015-9-30 16:12:03

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 Author| Post time 2015-10-1 15:08:17 | Show all posts

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Reply 3# vonn
Yes, I have already submitted a ticket in the game and I have used this link to show them that I have an invoice from Apple for the amount I had paid.;
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 guest52136800 Last edit in 2015-10-1 15:08:17

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