Please, someone help me!

lauriekage

My account is totally messed up. I can\'t recharge because the page won\'t allow me to choose the amount I want to recharge. I can\'t ask for help via support, because That page won\'t allow me to choose my server. I\'ve lost out on a couple of events now because I was unable to recharge. I have posted this in several places and as of yet have gotten no response that I can see. I am a Club member... I thought that was one of the perks of membership, actually getting customer support from you guys! Come on, someone Please take a look at my account and figure out what\'s wrong? IGN: RaivinServer: 859 (Angela)

heather collings

Hi. I was using new little helper. Dunno what happened as I then lost 33k of divine points which I was carefully saving up to get emblazoned pride king mount. My game name is Fireheart and my server is S196 Hephaestus.. Ive already sent support ticket and posted about this on fan page. Only reply I got was to post my name and server which Ive done and no further reply since

forrest.halliburton

which platform and payment method you trying to use Raivin? that will help, can you SS the recharge page? wondering if data at top is auto fill or not. until that is right it wont allow you to go further.

rabbitfins

        Hello Player,
        I have created a report of this for you today
        Thank you
        RabbitFins

rabbitfins

               Hi. I was using new little helper. Dunno what happened as I then lost 33k of divine points which I was carefully saving up to get emblazoned pride king mount. My game name is Fireheart and my server is S196 Hephaestus.. Ive already sent support ticket and posted about this on fan page. Only reply I got was to post my name and server which Ive done and no further reply since     heather collings posted on 2015-09-30 15:26:08     
        Please create your own thread,
        Thank you
        RabbitFins

lauriekage

I\'m on a PC running Windows 7 and playing via GTArcade. And why is window a censored word in chat? Just curious.

lauriekage

Duh, just re-read your post... trying to pay with VISA on WorldPay.

lauriekage

Add the \'log-in\', \'recharge\' & \'my account\' buttons at the top of the page to the list of crap that doesn\'t work. *sighs* And I know how to take a screenshot and how to save it, but I can\'t seem to make it load into this space. If I could submit a support ticket, I know how to attach it... but support is one of the things that\'s broken.

forrest.halliburton

        ok, so GT platform and worldpay is method, sometimes using the amber reply button at top of page helps with SS, some get a white screen cast when trying to SS direct to post, and that bypasses it somehow. does your look like this? with the game and server info at top?
       

lauriekage

http://user.gtarcade.com/payment ... erid=39005900000859     This is the URL my comp. uses to connect to the recharge page. I hope it helps. Don\'t know what else to provide to you folks in order to get this resolved.