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VIP Issue not resolved

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tayler
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Post time 2015-10-1 12:37:16 | Show all posts |Read mode
VIP Issue not resolved Reply:4| View:143

[backcolor=rgba(255]It\'s honestly a bug, I had no problem purchasing the smallest amount of diamonds twice, but the most popular does not give you what you paid for, I\'ve been waiting for a month and the mods keep telling me that they\'ll resolve and that I\'m not the only one with the issue. I am willing to spend more money on this game, but I need reassurance to know that if something goes wrong, that I can get support to help resolve the issue ASAP.

 tayler Last edit in 2015-10-1 12:37:16

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elivaras
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Post time 2015-10-2 07:03:54 | Show all posts

VIP Issue not resolved


        Hi there,

        Unfortunately support is a bit undermanned, and due to an issue that occurs during transactions, diamonds constantly get lost. This leads us to getting swamped with reports, which then in turn means it takes a while to fix each individual person\'s.
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 elivaras Last edit in 2015-10-2 07:03:54

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Abx-mt0QhC_UoO2T
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Post time 2015-10-2 22:52:39 | Show all posts

VIP Issue not resolved

Hello there same problem here! Vip bug,i bought the 6.99$ vip diamond pack. Ign:makzpeed server: naberius.
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 Abx-mt0QhC_UoO2T Last edit in 2015-10-2 22:52:39

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elivaras
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Post time 2015-10-2 23:40:41 | Show all posts

VIP Issue not resolved

        Reply 2# Abx-mt0QhC_UoO2T@facebook.com
Hi there,

        Could you please make your own thread when submitting a bug report? Thanks!
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 elivaras Last edit in 2015-10-2 23:40:41

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