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Mystery Merchant Major Error

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calmstormz
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Post time 2015-10-5 10:40:21 | Show all posts |Read mode
Mystery Merchant Major Error Reply:2| View:199
I purchased random item for GOLD from the mystery merchant - merchant gave me the item  aand deducated appropriate amout of gold - then bugged to the connection failure crap!  Once game reloaded - 1150 diamonds were gone and the merchant window showed I had purchased Judgement - an item that I already have 9 of in my inventory!  I certainly would not have purchased a 10th one for diamonds! I want this corrected - 1 Judgement removed and my diamonds returned! ,I,have screenshots of merchant screen after reconnect and my inventory clearly showing how many I own. This is not the first time I have had this happen. Before it was with soulstones incorrect ones were being awarded instead of the ones I purchased.  In game support tickets are ignored.  I have 3 that have been open since July without a response.

 calmstormz Last edit in 2015-10-5 10:40:21

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elivaras
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Post time 2015-10-6 08:11:10 | Show all posts

Mystery Merchant Major Error

        Hi there,

        I\'m sorry for the inconvenience this has caused you! Since there is currently a holiday going on in china from the 1st of October to the 10th, there is no super moderators around to help you fix the issue, here at least. I need you to post your screenshots on this thread, and then submit a ticket to the in-game support team where you should link the web address of this thread into the description of your ticket.
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 elivaras Last edit in 2015-10-6 08:11:10

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