Please, someone help me... again!

lauriekage

So here I was, being all nice and thankful that you guys fixed my account.... and it\'s broken again. All the same issues; inability to recharge or use the forums or really do anything beside play. Oh yeah, and the only way I can post is to use \'advanced mode\'. Need to do something about this, folks. IGN: Raivin Server: 859(Angela) Platform: GTArcade Player Status: Ticked off

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lauriekage

Sorry, meant to say \'inability to use support\', not the forums. But still... would like this resolved today, so that I can take advantage of The Precious.

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lauriekage

Hello? I posted this TWO days ago and no response. Come On you guys, get it together! You figured out what was wrong and fixed it before, please fix it again. You\'ve already cost me the extra diamonds I would have gotten had I been able to recharge when I originally wanted to; please don\'t cost me even more because you can\'t be bothered to fix my account. Once again;;;; IGN: Raivin, Server: 859(Angela), Platform: GTArcade, Payment Method: Visa  I can neither recharge nor access support in order to submit a ticket, nor do the \'my account\' and the \'recharge\' buttons work at the top of the forums/support pages and I can only post using \'advanced mode\'.

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ςilverᚺorn

        Dear player,

        I\'m gonna make report about your recharge problem, while waiting you can try to use other method.

        Have a good day.

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lauriekage

I would LOVE to use another method to recharge... unfortunately, I can\'t. The page doesn\'t allow me to do anything other than choose the game I\'m playing & which server I\'m playing from. So, yeah, it would be Really nice if your dev people did their jobs and provided the customer service they\'re supposed to. I gave you guys my personal information so that I could become a club member so that I could get decent customer support, not be patronized.

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ςilverᚺorn

               I would LOVE to use another method to recharge... unfortunately, I can\'t. The page doesn\'t allow me to do anything other than choose the game I\'m playing & which server I\'m playing from. So, yeah, it would be Really nice if your dev people did their jobs and provided the customer service they\'re supposed to. I gave you guys my personal information so that I could become a club member so that I could get decent customer support, not be patronized.     lauriekage posted on 2015-10-08 04:42:08     

        hmm to clarify this, you mean when recharge it fails right?

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janfousek

        I understand it that there is no way to choose how much or using which provider.
        And I wonder why anyone would be so persistent trying to waste his money

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forrest.halliburton

        http://community.gtarcade.com/post/88968/
        here is original thread

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lauriekage

I mean that the page does nothing. I click on \'recharge\' and nothing happens, as if I didn\'t click on the button at all. No pages come up. Nothing. Nor does the page allow me to choose which amount I wish to spend.

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lauriekage

Still waiting to hear something from someone... anything at this point would be nice, seeing as it\'s been 2 more days and still no word from on high. And now you are impeding my ability to compete in Tycoon, so some action would be greatly appreciated.

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