Payment issue

robert badulescu

        I recharge 3 days ago for angel exclusive, 500 dias to get isolde, i did this with mobile option which is not possible if u click recharge ingame, so i did it with gt arcade account, the payment was succesful and the recharge was done but on a different account, one which i dont play and dont know anything about it.
        I play only on server Dathan 710 with character Skaarz.
        Give me what is mine.

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ςilverᚺorn

        Dear player,

        Please give the transaction id of the recharge and i will try to report you, so both your dias and your reward in angel exclusive given.

        Have a good day.

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robert badulescu

Reply 1# ςilverᚺorn
        dunno about transaction id, the order number of the payment in the screenshot should be enough to track it.
        The diamond had been transfered but the 1st recharge reward and isolde still missing

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ςilverᚺorn

               Reply 1# ςilverᚺorn
                        dunno about transaction id, the order number of the payment in the screenshot should be enough to track it.       
                        The diamond had been transfered but the 1st recharge reward and isolde still missing       
    robert badulescu posted on 2015-10-08 03:51:09     

        ok, just for confirmation.
        are you playing via FB?

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robert badulescu

yes only via FB

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ςilverᚺorn

               yes only via FB     robert badulescu posted on 2015-10-08 04:11:12     

        then that\'s the problem, You need to recharge via FB not GTA.
        Please make sure you recharge via FB next time.

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robert badulescu

Reply 5# ςilverᚺorn
Until next time there is still this problem, i know u can do this for me just as u transfered those diamonds u can transfer my 1st recharge reward and isolde, i submited the ticket the same day as angel exclusive so its not my fault that Dev was not available to help me with this.

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ςilverᚺorn

               Reply 5# ςilverᚺorn
Until next time there is still this problem, i know u can do this for me just as u transfered those diamonds u can transfer my 1st recharge reward and isolde, i submited the ticket the same day as angel exclusive so its not my fault that Dev was not available to help me with this.     robert badulescu posted on 2015-10-08 04:29:04     

        yeah, i already made the report. Just waiting for answer from dev.
        in case your report isn\'t answered by friday, you will gonna need to wait till monday or more.

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robert badulescu

Reply 7# ςilverᚺorn
Thanks

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robert badulescu

Reply 7# ςilverᚺorn
now they say that their not giving me the 1st recharge reward either cuz its not their fault, then why its my fault? when u recharge by mobile there is no description warning about accounts being different, of course you already know and heard about all kind of things and it dont wanna stress you or waste ur time but maybe you can find a decent Dev who is willing to do the right thing.

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