Monthly card

rhapsodyja4ever · Post time 2015-10-10 12:25:56

Yesterday I made a recharge and activated Monthly card, then collected for Friday. Now it states I have ZERO day left!!

WHAT A SURPRISE!!!! 20 minutes into tycoon and the game is already messed up

WTG!
I suppose that a fix in a timely manner is out of question as usual

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sylvanas · Post time 2015-10-10 12:44:47

Just a question, did you have monthly card activated before that? Like 1 day left remaining the you recharged 1k?

Anyway, in case you didn\'t they\'ll need your Name, Server and transaction ID

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rhapsodyja4ever · Post time 2015-10-10 13:09:39

Sorry I forgot Dyja S13 Byron Black GTarcade

2015-09-10

League of Angels

ByronBlack(S13)

1000 Diamonds

9.99

144188969963488

worldpay

The day left was zero yesterday, after I activate it I could collect 300 (which I could not before the recharge/activation). Hope LoA will stop finding excuses and fix it

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rhapsodyja4ever · Post time 2015-10-10 22:33:18

Answered your question still no feedback from you

It feels like the so called Support. Hope to see it fixed soon.

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sylvanas · Post time 2015-10-10 22:38:12

Sorry I\'m not a mod, I just asked you to provide the info so that when they do check your thread all the needed info would be ready and they would be able to report it right away.

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rhapsodyja4ever · Post time 2015-10-10 22:58:57

;;;;

Sorry I\'m not a mod, I just asked you to provide the info so that when they do check your thread all the needed info would be ready and they would be able to report it right away. ;;; sylvanas posted on 2015-10-10 09:38:12;;;;

LOL Sorry I haven\'t noticed

;Thank you for the help

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toelong26@yahoo.com · Post time 2015-10-10 23:06:44

I went to collect from my monthly card today and it says I have to recharge?!
Please fix this.

https://gyazo.com/5189485aa4cc3e5cee3ba018eb8ed701

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toelong26@yahoo.com · Post time 2015-10-10 23:12:16

It seems liike they just send us here to not help us.

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nγχ · Post time 2015-10-11 00:50:01

Hi Dyja,

I have reported this for you.

As its the weekend we won\'t hear back till monday regarding this.... On another point please don\'t use large coloured fonts its annoying to read, doesnt make you get noticed or answer any quicker and gives me a headache .
Thanks Nyx

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tycelefebvre · Post time 2015-10-11 02:03:57

I suggest u open the card and click the picture up the top of the card and see if that works.

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