bag issue

rex strong

Many of us are annoyed over the settings for auto use especially the bag issue on opening new bags, when most of us were newbies as lot of us assumed as there is no explanation of ticking or no ticks was too auto or not, twice have I;accidently opened extra bags the 4th and 5th bags and lost however much gold they costed not sure exactly, and support just asks for a senseless before and after snapshots followed by a silence for ever!? sorry but who does that!?!? if i have not been compensated or my gold reversed as well as the bags i will seek facebook for the refunds and all the evidence I have as well as the support from the facebook help page from many other gamers that have agreed on the matter, the bags have been emptied so something needs to be resolved, im nearly vip8 and amazingly still get ignored on most issues, there a clear loops between the contract of the developers and facebook and its just not god enough, there\'s rising groups looking at boycotting both developers and facebook for the sloppy contracts, any how apologies for the frustration but as a vip8 nearly its understandable, thanks..;;

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chloegrace

        Hi player,

        Depending on your post here, It is a player made error which is by the rules, cannot be compensated. There is an option in the settings to set it to have the question to confirm on what you have clicked to use gold.. Please check on this to prevent further similar issues

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