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Author: grantb

2 DAYS AND STILL CAN'T RECHARGE

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ςilverᚺorn
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Post time 2015-10-13 01:34:40 | Show all posts

2 DAYS AND STILL CAN'T RECHARGE

               Reply 8# ςilverᚺorn
                        I just did an edit , details are there       
       
    grantb posted on 2015-10-12 12:29:55     


       
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 ςilverᚺorn Last edit in 2015-10-13 01:34:40

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frskn97
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Post time 2015-10-13 01:49:33 | Show all posts

2 DAYS AND STILL CAN'T RECHARGE

i have same problem as granb i am sure of that i got money in card but recharge didnt get sucefull ...;
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 frskn97 Last edit in 2015-10-13 01:49:33

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grantb
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 Author| Post time 2015-10-13 02:09:45 | Show all posts

2 DAYS AND STILL CAN'T RECHARGE

        Boy oh boy , you\'ve just got to love this pearl from support on the ticket system
               

                   
  •                                                         Kael;sent 2015-10-12 22:02                       
                                                            Hello, I am sorry we don\'t have the contact details for worldpay, I suggest that you try to contact with your credit card company or bank. Thanks for your support.                                                                                                                        >; lease rate our customer service.                                                                                                        Rating:;;;;                               
    Submit                       


                   
  •                                                         sent 2015-10-13 01:04                       
    hello , you obviously haven\'t read what i wrote before , I HAVE been in contact with my bank/credit card company and they have told me there is no problem on their end. So you are telling me your company has no contact details for the company that processes the payments for your games ? Do you take me for an idiot or what ?
           


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 grantb Last edit in 2015-10-13 02:09:45

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grantb
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 Author| Post time 2015-10-13 11:35:35 | Show all posts

2 DAYS AND STILL CAN'T RECHARGE

Well I\'m certainly happy I posted all the details here as requested....... Fat lot of good it did....So I\'m now going into my 3rd day of not being able to recharge and in 30 minutes will have missed the bonus gems offer in hot events , that\'s the way to keep your customers happy isn\'t it ?? From what I\'ve seen and experienced this company doesn\'t give a flying **** about their customers.
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 grantb Last edit in 2015-10-13 11:35:35

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ƦespecϮed Ϝlea...
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Post time 2015-10-13 11:57:30 | Show all posts

2 DAYS AND STILL CAN'T RECHARGE


        Think we are done helping you. We told you its not on GTA\'s end. Get your bank account or whatever it is you trying to use at this point fixed and have a good day.

        -Flea
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 ƦespecϮed Ϝlea... Last edit in 2015-10-13 11:57:30

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grantb
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 Author| Post time 2015-10-13 12:05:19 | Show all posts

2 DAYS AND STILL CAN'T RECHARGE


          ;;;;                        Think we are done helping you. We told you its not on GTA\'s end. Get your bank account or whatever it is you trying to use at this point fixed and have a good day.       
       
                        -Flea       
;;; ƦespecϮed Ϝlea posted on 2015-10-12 22:57:30;;;;


        lol , just some information for you flea , I\'ve been in contact with my bank several times and they have checked that there are no problems on their end. I understand it may not be your end but it is with the provider you use to process your payments and I cannot get any contact details from gta so as to contact them
        ;Done helping me ? That\'s the problem , I haven\'t received any help.
        Anyway , you have a lovely day of helping people , because it seems to be going so well.
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 grantb Last edit in 2015-10-13 12:05:19

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ςilverᚺorn
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Post time 2015-10-13 12:24:21 | Show all posts

2 DAYS AND STILL CAN'T RECHARGE

        Dear player,

        Both of your recharges above are confirmed failed, As for why i ask if we block your recharge, and the answer is GTA didn\'t block/Reject your recharges

        I\'m gonna need to ask you contact both:
        - Paypal
        - Worldpay (http://www.worldpay.com/global/about/contact-us)

        When you email/contact them, please provide your order number (not order id from gta site). World pay order id should be emailed, and paypal order id should be in paypal activity list.
        IF they say that GTA block/reject it, please take screenshot and post it here, I will send it to GTA.

        For now they suggest you to recharge via paymentwall
        or change credit card.

        Have a good day.
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 ςilverᚺorn Last edit in 2015-10-13 12:24:21

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ςilverᚺorn
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Post time 2015-10-13 12:24:23 | Show all posts

2 DAYS AND STILL CAN'T RECHARGE


        Removed because double post
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 ςilverᚺorn Last edit in 2015-10-13 12:24:23

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