devestated by my user error

ladykatt

        I purchased the goddess Helen today in the All-star shop for 622 gold. A bit ago I came to put her in her place but 1st stopped to collect from the events tab because it was flashing. Without reading each flashing tab I redeemed my Helen goddess by total mistake for 40 seal stones.
        I realize this was my own error but I have saved gold for months and waited for Helen to come to the All-star shop so I could afford to purchase her and I would be extremely grateful if this mistake could be undone and Helen returned to me and 40 seal stones taken from me.;
        Please.
        user name: ladykatt
        server: ua16

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chloegrace

Hi player, as you know the rule for user error in the game which items cannot be compensated. Please be more careful next time

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xdane

                                      I purchased the goddess Helen today in the All-star shop for 622 gold. A bit ago I came to put her in her place but 1st stopped to collect from the events tab because it was flashing. Without reading each flashing tab I redeemed my Helen goddess by total mistake for 40 seal stones.       
                        I realize this was my own error but I have saved gold for months and waited for Helen to come to the All-star shop so I could afford to purchase her and I would be extremely grateful if this mistake could be undone and Helen returned to me and 40 seal stones taken from me.;       
                        Please.       
                        user name: ladykatt       
                        server: ua16       
       
    ladykatt posted on 2015-10-14 21:04:29     

        Since you ask nicely and politely, I\'ll ask Jelly to have it reconsidered. No guarantee though.

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ladykatt

        grateful for the chance. I am sure I will look before I ever click again in this game.;

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xdane

                                      grateful for the chance. I am sure I will look before I ever click again in this game.;       
       
    ladykatt posted on 2015-10-15 01:30:05     

        The only thing we can do for the time being is hope

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xdane

        Hi ladykatt,

        Kindly check your mail. We sent you back your lost Helen. Be careful next time oks.

        Cheers,
        xDane

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ladykatt

        Goddess is in her proper place now. Thank you very much. =)

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karengioeli

Reply 5# xdane
very Kinda of u and Jelly Xdane ! kudos to u both!

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