did not get arachnid totem from lucky tree

hartmann_mark@hotmail.com · Post time 2015-10-18 03:47:31

Hi,
I paid for the arachnid totem under lucky tree and didn\'t get the item. did all the usual trouble shooting steps. Can someone assist?

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freyafm · Post time 2015-10-18 14:08:54

Hello hartmann. I will need your IGN and server to fill in a report for you. Also if you got the change to take any screenshot of your purchase in Tree Shop, to show that you purchased that I them. Also a screenshot with what totems you have just to show you don\'t have Arachnid Totem. Thank you.

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freyafm · Post time 2015-10-18 14:13:58

Just looks on the forum for other posts of your, please confirm this is your IGN and server as that\'s what I added to your report: Jenn, ;sechmet 540

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hartmann_mark@hotmail.com · Post time 2015-10-19 07:39:23

Reply 2# freyafm
hi, yes that\'s me.

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hartmann_mark@hotmail.com · Post time 2015-10-19 23:33:17

It shows up now, thanks !

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freyafm · Post time 2015-10-20 17:01:13

Thank you for your update!

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