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login gift dissappear

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buffy
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Post time 2015-10-21 13:39:37 | Show all posts |Read mode
login gift dissappear Reply:7| View:446
        Hi
        I clicked the login gift, which was the 9 gold pots today, but nothing appeared in my inventory. There was plenty of room, so that is not the reason for it going away. Since I need those 90 gold very much due to monopoly happening, I\'d like my gold back please.
        IGN Buffy
        s78 /united 17
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 buffy Last edit in 2015-10-21 13:39:37

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chloegrace
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Post time 2015-10-21 14:32:29 | Show all posts

login gift dissappear

        Hi player,

        Have you tried refreshing the game and then checking if your item is in your bag?

        Can you give the server time when it happened?
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 chloegrace Last edit in 2015-10-21 14:32:29

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 Author| Post time 2015-10-21 14:43:11 | Show all posts

login gift dissappear

        yes I tried all that, thank you, nothing reappeared.
        It must have been somewhere between 1 and 2 am server time that it happened.
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 buffy Last edit in 2015-10-21 14:43:11

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Post time 2015-10-21 14:47:10 | Show all posts

login gift dissappear

Ok I will forward this with the devs so they can check it out
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 chloegrace Last edit in 2015-10-21 14:47:10

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 Author| Post time 2015-10-21 14:56:40 | Show all posts

login gift dissappear

        thank you;

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 buffy Last edit in 2015-10-21 14:56:40

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Post time 2015-10-21 15:16:22 | Show all posts

login gift dissappear

Got a report from the devs after checking your logs that you were able to claim your 90 gold from login and you used it at 1:26 AM server time
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 chloegrace Last edit in 2015-10-21 15:16:22

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 Author| Post time 2015-10-21 16:03:43 | Show all posts

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 buffy Last edit in 2015-10-21 16:03:43

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