Game not loading

forrest.halliburton

        Forrest
        Montu-514
        went into drills and got blank screen, alliance exp get log fail, went to refresh and now load screen stuck at 100/100, think you have seen SS of these already. tried multiple times to F5 and still sticks, same happened on alt, (different browser)

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janfousek

yeah, seems the same everywhere. Make a ticket to get it resoluted fast - ogrim response ask us to spam the ticket system if we need something done.

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forrest.halliburton

        thanks Jan, and fyi that was 2 different platforms, FB and GT
        ok back in, think it was stuck because of update, now have new icons, could have been the new load screen causing it to hang.

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janfousek

well, fb and gta has the same set of servers, those are technically one platform from 98% of relevant cases.

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janfousek

        a little chearup from ticket system:
                        Kael sent 2015-10-22 17:41       
Hello, we suggest that you try refreshing the page,clearing the caches or changing browser, please have a try. Thanks for your cooperation.

        So we all; proly broke our caches and browsers at the very same moment. Thats for guines book!

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janfousek

        It was the game update So we can see how they know another what is happening with the game. Yeah, think twice is proly not enough for the guy at ticket system...
        The update began more or less just after the time it should have been finished according to the version update announcement...

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